The customer expects their pre-orders to be shipped by/on the promised date. Due to supply-chain constraints or any other reasons, expected inventory may occasionally be delayed. For all pre-orders, OMS integrates with merchants' Marketing Automation Platform to notify the customers of updated promised dates.
Merchants accept pre-orders on multiple items every day. So, inventory delays can impact many pre-orders. Therefore, merchandisers prefer a daily summary of these date changes, to verify if the updated promise dates are communicated to customers or not.
The Daily Promise Date Changed Report shows all date changes made for previously accepted Pre-Orders.
User
Head of eCommerce, Merchandising Team
Glossary
