Product Updates Round-Up 2025

APP LAUNCHES


Transfers App in HotWax
MAJOR UPDATE

Introducing the Transfers App


A dedicated app for administration teams to manage transfer orders.

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BOPIS revamped

Revamped Order Details Page


Store associates can now manage BOPIS orders more efficiently with an updated Order Details page, offering better control over order cancellations, rejections, and fulfillment status.

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HotWax's revamped version of Import App
MAJOR UPDATE

Import App Revamped


Launched a new version of the Import App, making it the go-to platform for the merchandising team to handle all approaches for manually importing inventory into OMS.

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order-payment-preference

View COD Payment Details


Store associates can now view payment details for Cash on Delivery (COD) orders while packing, improving visibility of charges such as taxes and shipping costs.

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Add ERP configurations to Company App
MAJOR UPDATE

Setup NetSuite Settings through Company App


Retailers can now set up their NetSuite related settings directly from the Company App, providing a centralized platform for configuration and mapping logic.

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create-transfer-orders-fulfillment-app

Initiate Transfer Orders from the Fulfillment App


Stores can now initiate transfer orders to other stores and warehouses right from the Fulfillment App.

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Proof of Delivery
MAJOR UPDATE

Proof of Delivery


Store associates can now record and confirm order pickups using the new Proof of Delivery (POD) feature.

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NetSuite jobs in Job Manager

Manage NetSuite Jobs through the Job Manager App.


NetSuite jobs can now also be managed directly from the Job Manager App.

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cycleCountapp2.0
MAJOR UPDATE

Cycle Count 2.0


The new Cycle Count app lets admins track uploaded files, view errors in uploaded count files, manage store access, and open store views directly. Store teams can count inventory in parallel, add hand-counted items, and review counts before submitting. Many other areas of the app have also been improved to make cycle counting simpler and smoother overall.

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PLATFORM FEATURES


WAC reports
MAJOR UPDATE

View Weighted Average Cost for Products


The merchandising team can now view and track the Weighted Average Cost (WAC) of products in real-time for each location.

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schedule-restock-shopify

Scheduled Inventory Suppression for Products at Retail Locations


In addition to the regular inventory rules that are refreshed daily, retailers can now add precise schedules for when select products should be suppressed from stores.

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shopify-hotwax-real-time-sync
MAJOR UPDATE

Real-Time Shopify Sync


The first set of real-time Shopify integration flows is available with options to import orders from Shopify in real time as well as post fulfillment updates to Shopify in real time.

 

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carrier-selection-shipping-method-location

Advanced Carrier Selection by Carrier and Method


Shipping carriers can now be configured based on both the shipping method and the shipping store..

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trigger-cycle-count-on-order-rejection
MAJOR UPDATE

Automatically Initiate Cycle Count for Rejected Items


Automatic cycle counts can now be triggered at stores whenever an order rejection causes a variance in inventory, helping maintain accurate inventory records.

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Export PO CSV

Export CSV of Orders Associated with PO


Retailers can now export all pre-orders associated with a Purchase Order, helping identify impacted orders in cases such as PO delays.

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product-updates-from-shopify-pu
MAJOR UPDATE

Improved Product Updates from Shopify


The latest update to our Shopify connector dramatically improves how quickly the HotWax product catalog syncs with Shopify.

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multiple-receipt-to

Multiple Receipts on Transfer Orders


The new Transfer Orders tab has replaced the Shipments page and supports partial or multiple receipts for a single TO.  As items arrive, they can be received in parts or in full, with real-time inventory updates at the store.

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ORDER ROUTING


order-routing-test-drive-1
MAJOR UPDATE

Introducing Order Routing Test Drive


Added Order Routing Test Drive, allowing retailers to validate their order brokering rules against their business needs before deploying updates to production.

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broken-style-product-updates-order-routing-rules
MAJOR UPDATE

Introducing Broken Style Sorting


Routing now includes a sorting option that takes partial style availability into account. Facilities with only some variants of a style can be prioritized when allocating orders.

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FULFILLMENT


Mainfest doc for carriers Fulfillment App
MAJOR UPDATE

Download Manifest for Carriers


The Fulfillment App now provides the support to download manifest documents for carriers to make the shipping process more efficient.

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BOPIS


bopis-app-new-upgrades
MAJOR UPDATE

BOPIS App Performance Improvements


The BOPIS App has been migrated to a new architecture, which has improved its overall performance and stability.

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INVENTORY MANAGEMENT


Order routing Shopify inventory rules HotWax
MAJOR UPDATE

Inventory Rule Compatibility with Shopify Order Routing


HotWax Commerce’s inventory rules have improved compatibility with Shopify order routing, providing retailers with better control over inventory sync between OMS and Shopify.

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PERFORMANCE IMPROVEMENT


cycle-count-performance-improvements

Cycle Count Performance Improvements


The Cycle Count App now offers enhanced visibility into reassigned counts, easier search capabilities, and improved handling of unmatched products.

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performance-improvement-rn
MAJOR UPDATE

Fulfillment App Performance Improvements


The Fulfillment App has been migrated to a new architecture, which has improved its overall performance and stability during picking, packing and shipping.

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blind-returns

Support for Orphan Returns from Shopify


HotWax Commerce now supports orphan returns from Shopify, allowing returns to be created even when the original order is not available.

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Facility-app-enhancements

Facility App Enhancements


The Facility app has been updated with new capabilities and UI refinements for a smoother experience.

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Transfer-order-details-page
MAJOR UPDATE

Transfer Orders Tab Revamped


Launched a new version of the Transfer Orders tab, offering store teams a more organized way to track, create, and complete their transfer orders.

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