--- title: Product Updates Round-Up 2025 description: Review the major HotWax Commerce updates released in 2025 across Shopify integration, inventory, routing, and store fulfillment. Explore the full update. --- [![HotWax Commerce logo](https://www.hotwax.co/hubfs/logo-hotwax-dark%20(2).svg "HotWax Commerce logo")](https://www.hotwax.co/) # Product Updates Round-Up 2025 ### APP LAUNCHES --- ![Transfers App in HotWax](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/march-2025-release-notes/release-notes-landing-page-images/inventory-transfers-app.png) ###### **MAJOR UPDATE** ### Introducing the Transfers App --- A dedicated app for administration teams to manage transfer orders. Read update ![Revamped BOPIS order details page, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/january-product-updates/bopis-order-details-revamped.png) ### Revamped Order Details Page --- Store associates can now manage BOPIS orders more efficiently with an updated Order Details page, offering better control over order cancellations, rejections, and fulfillment status. Read update ![HotWax's revamped version of Import App](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/february-2025-release-notes/revamped-import-app.png) ###### **MAJOR UPDATE** ### Import App Revamped --- Launched a new version of the Import App, making it the go-to platform for the merchandising team to handle all approaches for manually importing inventory into OMS. Read update ![COD payment details for store associates, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/september-2025/order-payment-preference.png) ### View COD Payment Details --- Store associates can now view payment details for Cash on Delivery (COD) orders while packing, improving visibility of charges such as taxes and shipping costs. Read update ![Add ERP configurations to Company App](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/may-2025/release-notes-images/add-erp-configurations-company-app.png) ###### **MAJOR UPDATE** ### **Setup NetSuite Settings through Company App** --- Retailers can now set up their NetSuite related settings directly from the Company App, providing a centralized platform for configuration and mapping logic. Read update ![Transfer orders created from the Fulfillment App, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/april-2025/april-2025-release-notes/create-transfer-orders-fulfillment-app.png) ### Initiate Transfer Orders from the Fulfillment App --- Stores can now initiate transfer orders to other stores and warehouses right from the Fulfillment App. Read update ![Proof of delivery form capturing who picked up the order, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/november-2025/november-release-notes-2025/proof-of-delivery.png) ###### **MAJOR UPDATE** ### **Proof of Delivery** --- Store associates can now record and confirm order pickups using the new Proof of Delivery (POD) feature. [Read update](https://www.hotwax.co/product-updates/proof-of-delivery-feature) ![NetSuite jobs managed in the Job Manager App, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/may-2025/release-notes-images/netsuite-jobs-in-job-manager.png) ### Manage NetSuite Jobs through the Job Manager App. --- NetSuite jobs can now also be managed directly from the Job Manager App. Read update ![Cycle Count App 2.0, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/cycle-count-app-2-launch.png) ###### **MAJOR UPDATE** ### **Cycle Count 2.0** --- The new Cycle Count app lets admins track uploaded files, view errors in uploaded count files, manage store access, and open store views directly. Store teams can count inventory in parallel, add hand-counted items, and review counts before submitting. Many other areas of the app have also been improved to make cycle counting simpler and smoother overall. Read update ### PLATFORM FEATURES --- ![Weighted average cost reports, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/march-2025-release-notes/release-notes-landing-page-images/wac-reports.png) ###### **MAJOR UPDATE** ### **View Weighted Average Cost for Products** --- The merchandising team can now view and track the Weighted Average Cost (WAC) of products in real-time for each location. Read update ![Scheduled inventory suppression with automatic Shopify restock, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/february-2025-release-notes/schedule-restock-shopify.png) ### Scheduled Inventory Suppression for Products at Retail Locations --- In addition to the regular inventory rules that are refreshed daily, retailers can now add precise schedules for when select products should be suppressed from stores. Read update ![Real-time Shopify sync, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/february-2025-release-notes/shopify-hotwax-real-time-sync.png) ###### **MAJOR UPDATE** ### **Real-Time Shopify Sync** --- The first set of real-time Shopify integration flows is available with options to import orders from Shopify in real time as well as post fulfillment updates to Shopify in real time.   Read update ![Carrier chosen by shipping method and location, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/carrier-selection-shipping-method-location.png) ### **Advanced Carrier Selection by Carrier and Method** --- Shipping carriers can now be configured based on both the shipping method and the shipping store.. Read update ![Cycle count started automatically for rejected items, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/june-2025-release-notes/trigger-cycle-count-on-order-rejection.png) ###### **MAJOR UPDATE** ### **Automatically Initiate Cycle Count for Rejected Items** --- Automatic cycle counts can now be triggered at stores whenever an order rejection causes a variance in inventory, helping maintain accurate inventory records. Read update ![CSV export of orders associated with a purchase order, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/june-2025-release-notes/export-po-csv.png) ### **Export CSV of Orders Associated with PO** --- Retailers can now export all pre-orders associated with a Purchase Order, helping identify impacted orders in cases such as PO delays. Read update ![Improved product updates from Shopify, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/october-2025/product-updates-from-shopify.png) ###### **MAJOR UPDATE** ### **Improved Product Updates from Shopify** --- The latest update to our Shopify connector dramatically improves how quickly the HotWax product catalog syncs with Shopify. Read update ![Multiple receipts on transfer orders, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/july-2025-release-notes/multiple-receipt-to.png) ### **Multiple Receipts on Transfer Orders** --- The new Transfer Orders tab has replaced the Shipments page and supports partial or multiple receipts for a single TO.  As items arrive, they can be received in parts or in full, with real-time inventory updates at the store. Read Update ### ORDER ROUTING --- ![Order Routing Test Drive, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/february-2025-release-notes/routing-test-drive-2025.png) ###### **MAJOR UPDATE** ### **Introducing Order Routing Test Drive** --- Added Order Routing Test Drive, allowing retailers to validate their order brokering rules against their business needs before deploying updates to production. Read update ![Broken style sorting in order routing rules, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/september-2025/broken-style-product-updates-order-routing-rules.png) ###### **MAJOR UPDATE** ### **Introducing Broken Style Sorting** --- Routing now includes a sorting option that takes partial style availability into account. Facilities with only some variants of a style can be prioritized when allocating orders. Read update ### FULFILLMENT --- ![Carrier manifest downloaded from the Fulfillment App, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/may-2025/release-notes-images/carrier-manifest-fulfillment-app.png) ###### **MAJOR UPDATE** ### **Download Manifest for Carriers** --- The Fulfillment App now provides the support to download manifest documents for carriers to make the shipping process more efficient. Read update ### BOPIS --- ![BOPIS App performance improvements, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/october-2025/bopis-app-new-upgrades.png) ###### **MAJOR UPDATE** ### **BOPIS App Performance Improvements** --- The BOPIS App has been migrated to a new architecture, which has improved its overall performance and stability. Read update ### INVENTORY MANAGEMENT --- ![HotWax inventory rules used with Shopify order routing, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/march-2025-release-notes/release-notes-landing-page-images/shopify-routing-inventory-rules.png) ###### **MAJOR UPDATE** ### Inventory Rule Compatibility with Shopify Order Routing --- HotWax Commerce’s inventory rules have improved compatibility with Shopify order routing, providing retailers with better control over inventory sync between OMS and Shopify. Read update ### PERFORMANCE IMPROVEMENT --- ![Cycle count performance improvements, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/september-2025/cycle-count-performance-improvements.png) ### **Cycle Count Performance Improvements** --- The Cycle Count App now offers enhanced visibility into reassigned counts, easier search capabilities, and improved handling of unmatched products. Read Update ![Fulfillment App performance improvements, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/july-2025-release-notes/fulfillment-app-performance.png) ###### **MAJOR UPDATE** ### **Fulfillment App Performance Improvements** --- The Fulfillment App has been migrated to a new architecture, which has improved its overall performance and stability during picking, packing and shipping. Read Update ![Orphan returns from Shopify, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/september-2025/blind-returns.png) ### **Support for Orphan Returns from Shopify** --- HotWax Commerce now supports orphan returns from Shopify, allowing returns to be created even when the original order is not available. Read Update ![Facility App enhancements icon with a location pin, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/november-2025/november-release-notes-2025/facility-app-enhancements.png) ### **Facility App Enhancements** --- The Facility app has been updated with new capabilities and UI refinements for a smoother experience. Read Update ![Revamped transfer order details page, from the HotWax Commerce 2025 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2025/november-2025/november-release-notes-2025/transfer-order-details-page.png) ###### **MAJOR UPDATE** ### **Transfer Orders Tab Revamped** --- Launched a new version of the Transfer Orders tab, offering store teams a more organized way to track, create, and complete their transfer orders. Read Update ## Start your Omnichannel Transformation [Read all the updates](https://www.hotwax.co/product-update) [Connect with us](https://www.hotwax.co/connect) © 2026 HotWax Commerce All rights reserved. [Privacy Policy](https://www.hotwax.co/privacy-policy/)