---
title: Inventory Rules Compatibility with Shopify Order Routing
description: Apply HotWax Commerce inventory rules with Shopify order routing while keeping OMS and location-level availability synchronized. Explore the full update.
image: https://www.hotwax.co/hubfs/Imported_Blog_Media/OrderRoutingShopifyInventoryRulesHotWax.png
---

[![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/hotwax-logo.png?width=1924&height=609&name=hotwax-logo.png "HotWax Commerce")](https://www.hotwax.co/)

[![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=1924&height=609&name=HWCLogoDarkMode.png "HotWax Commerce")](https://www.hotwax.co/)

☰

- Product 
    - Overview 
          - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/)
          - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management)
          - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/)
          - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture)
          - [MCP Server](https://www.hotwax.co/product/technology/mcp-server)
          - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing)
          - [FAQ](https://www.hotwax.co/frequently-asked-questions)
          - [Product Updates](https://www.hotwax.co/product-updates)
          - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation)
    - Integrations 
          - [Shopify](https://www.hotwax.co/shopify-order-management-integration)
          - [NetSuite](https://www.hotwax.co/hotwax-netsuite-integration)
          - [All Integrations](https://www.hotwax.co/all-integrations/)
- Use Cases 
    - By Business Benefits 
          - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling)
          - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/)
          - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing)
          - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software)
          - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)
          - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/)
          - [Inventory Transfers](https://www.hotwax.co/inventory-transfers)
          - [Cycle Counts](https://www.hotwax.co/cycle-count)
          - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software)
          - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/)
    - By Business Model 
          - [Footwear](https://www.hotwax.co/industries/footwear)
          - [Jewelry](https://www.hotwax.co/industries/jewelry)
          - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion)
          - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care)
          - [Travel](https://www.hotwax.co/industries/travel-and-bags)
- Resources 
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    - [Whitepaper](https://www.hotwax.co/whitepaper)
    - [Luxury Order Management](https://www.hotwax.co/order-management-system-for-luxury-brands)
    - [Comparing Order Management Capabilities B/W Shopify and HotWax](https://www.hotwax.co/comparing-order-management-capabilities-between-shopify-and-hotwax)
    - [How To Do By Online Pick-Up In Store Right](https://www.hotwax.co/how-to-do-buy-online-pick-up-in-store-right)
    - [Solution Briefs](https://www.hotwax.co/solution-briefs)
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[Product updates](https://www.hotwax.co/product-updates)

# Inventory Rules Compatibility with Shopify Order Routing

Retailers using Shopify’s order routing need a one-to-one mapping of locations between HotWax and Shopify for accurate inventory tracking. With this update, syncing inventory from HotWax to Shopify becomes more flexible, allowing better management of online availability.

Published **January 28, 2025**

Type **Product Update**

Author **Aditya Patel**

Retailers using Shopify’s order routing need a one-to-one mapping of locations between HotWax and Shopify for accurate inventory tracking. With this update, syncing inventory from HotWax to Shopify becomes more flexible, allowing better management of online availability.

**Key Updates**

- **Store-Level Inventory Suppression:** Retailers can suppress online inventory for specific store or warehouse locations directly in HotWax, so that Shopify’s routing logic excludes those locations when fulfilling online orders. For example, if online orders should not be routed to the Broadway store, disabling the store in HotWax will automatically suppress its inventory in Shopify, preventing Shopify from considering it for order fulfillment.
- **Product-Level Inventory Suppression:** Retailers can suppress the online availability of specific products at a store location while aligning with Shopify’s routing. For example, if a special edition cap is meant to be sold exclusively at the Miami store for in-store purchases, suppressing its inventory in HotWax will remove its availability for online sales in Shopify for the Miami location.

Retailers can configure these inventory rules and more using HotWax’s dedicated [ATP App](https://docs.hotwax.co/documents/retail-operations/inventory/available-to-promise), offering greater flexibility to manage store and product availability within Shopify’s routing framework.

## More from this month

### [Product Update View COD Payment Details Read update](https://www.hotwax.co/product-updates/view-cod-payment-details)

### [Product Update Cycle Count Performance Improvements Read update](https://www.hotwax.co/product-updates/cycle-count-performance-improvements)

### [Product Update View Weighted Average Cost for Products Read update](https://www.hotwax.co/product-updates/view-weighted-average-cost-for-products)

[![HotWax Commerce](https://www.hotwax.co/hubfs/Hotwax-2021/HotWax_February2020/Images%20Icons,%20Apparel%20background,%20Hexagon/logo-hotwax-dark.svg "HotWax Commerce")](https://www.hotwax.co/)

### Connect

### Headquarters

175 S Main St Suite 1310,   
 Salt Lake City, UT 84111

- Product 
    - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/)
    - [FAQ](https://www.hotwax.co/frequently-asked-questions)
    - [Product Updates](https://www.hotwax.co/product-update)
    - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation)
- Use cases 
    - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)
    - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing)
    - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software)
    - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/)
    - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/)
    - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software)
    - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management)
- Solutions 
    - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/)
    - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/)

© 2026 HotWax Commerce

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