Mobile POS

Mobile Point of Sale (POS) allows sales associates to access customer, inventory, and product data on devices such as iPhones, iPads, iPods, and Androids in order to engage and check out customers anywhere in the store. HotWax Commerce’s Mobile POS is not just a mobile app that allows faster checkout, but a complete suite of mobile applications that support services like Buy Online Pick Up In Store, Buy Online Return In Store, Endless Aisle, and Store Fulfillment, empowering sales associates to run their brick-and-mortar location like an eCommerce store.

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Mobile Checkout

LINE BUSTING

Speed up the checkout process from anywhere in the store. Reduce wait times during peak sales periods and maximize convenience for shoppers with line busting.

MIXED CART

Execute in-store sales, send orders for pick-up from another location, and send sales to the customer’s preferred delivery address in a single transaction for a seamless checkout experience.

RUNNER

Empower sales associates to scan products and request runners (backroom employees or other associates) to retrieve products from the backroom in real-time without leaving shoppers on the sales floor. Our solution includes a specialized app that allows runners and other sales associates to view and track requests as soon as they come in.

FLEXIBLE PAYMENT METHODS

Allow easy and convenient mobile payment with multiple payment methods such as credit card, Apple Pay, and Android Pay.

Clienteling & Endless Aisle

360-DEGREE VIEW OF THE CUSTOMER PROFILE

Empower sales associates with a 360-degree view of walk-in shoppers. Our solution provides instant access to the shopper’s wish-list, online browsing history, purchase history, style preferences, loyalty status, points, and personal information.

FULL CATALOG LOOK-UP & PRODUCT INFORMATION

Equip your sales associates with the tools to become product specialists. Our solution allows your staff to view the entire product catalog (including products that aren’t carried in-store) complete with product descriptions, technical specifications, care instructions, size charts, prices, images, videos, online reviews, and more.

IN-STORE PRODUCT RECOMMENDATIONS

Up-sell your customers by providing sales associates with the necessary information to make personalized product recommendations based on purchase and online browsing history.

GLOBAL INVENTORY VIEW & SAVE THE SALE

Empower store associates to save sales that would otherwise be lost due to out-of-stock and damaged products by providing real-time product inventory visibility across stores and distribution centers. Our solution also enables associates to place orders on behalf of the customer and either ship it to the customer’s preferred address or reserve it at another store.

Store Inventory Management

INVENTORY RECEIVING

Our solution includes a specialized app for receiving shipments from other stores and distribution centers. Advanced shipment notification (ASN) is pre-downloaded from the WMS, which enables the receiving store to scan the ASN number from the document that accompanies any shipment in order to gain a full picture of its contents and immediately update the store’s inventory levels to reflect the change.

INVENTORY TRANSFER

Our solution allows for a seamless transfer of store inventory to another location or warehouse by creating a record for the outgoing shipment, packing slips and shipping labels related to the transfer, and accurately tracking real-time inventory availability once the transfer is complete.

INVENTORY TRACKING

All inventory that has entered or left your store location is accurately tracked at the item level, resulting in an audit trail from the time the item was received at the store until it was sold or transferred to another location.

INVENTORY COUNTING

Store personnel can accurately and efficiently count inventory items at a specific store location and record the final count in the inventory counting mobile app. Once approved, inventory variances are accurately documented.

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