Trusted by leading retail brands

Architecture built for enterprise scale

Enterprise connectivity

Connect HotWax Commerce with commerce, ERP, POS, WMS, 3PL, and fulfillment systems without rebuilding the retail stack.

AI-ready OMS

Built-in AI agents use secure OMS data to automate inventory and fulfillment decisions while HotWax keeps operational control.

Operational reliability

Cloud-native infrastructure, monitoring, backup, and security help protect order, inventory, and fulfillment operations at scale.

Key technologies

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Moqui

Provides the foundation for HotWax Commerce’s core OMS capabilities, data models, business logic, API services, and enterprise application development.

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Apache Solr

Powers high-performance search, indexing, and fast data retrieval across orders and products, providing advanced filtering and real-time inventory lookups.

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Apache NiFi

Orchestrates data transformation, routing, and integration flows through HotWax Napita, enabling flexible connectivity across enterprise systems.

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Apache Superset

Drives analytics, dashboarding, and reporting through HotWax Tathya, helping enterprise teams turn real-time operational data into actionable insights.

Built on MACH principles

Open

HotWax Commerce gives teams visibility into the platform’s architecture, making it easier to inspect, extend, and adapt the OMS without being locked into a black-box system.

Composable

HotWax Commerce is a modular OMS that lets teams add, replace, or extend capabilities without replatforming or disrupting the broader retail stack.

Connected

HotWax Commerce connects with ERP, POS, eCommerce, WMS, and other systems through APIs and real-time integrations for order, inventory, and fulfillment data.

Unlock API-first OMS connectivity

Explore the API documentation to see how HotWax connects with enterprise retail systems through its API-first architecture.

View API docs

Integration architecture

OpenAPI

OpenAPI standards

OpenAPI-based REST APIs make ERP, POS, eCommerce, and WMS integrations simpler to build, test, and maintain.

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WebSocket updates

Live OMS updates enable faster response to order, inventory, fulfillment, and shipment changes.

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GraphQL APIs

Flexible querying makes precise OMS data accessible without requiring new custom endpoints.

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AI agent connectivity

The MCP Server provides a secure access layer for AI agents to work with live OMS data and approved actions.

Bridge the gap between NetSuite and store fulfillment

See how HotWax Commerce integrates with NetSuite while giving retail teams the OMS execution layer needed for order routing, store fulfillment, and inventory operations.

Learn more

Deployment and infrastructure

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Amazon Web Services

Secure cloud infrastructure gives HotWax Commerce the scale, reliability, and operational foundation required for enterprise OMS workloads.

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Grafana

Real-time observability helps teams detect issues early across infrastructure, application health, queues, and system performance.

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Jenkins

Automated delivery pipelines make releases more consistent, controlled, and repeatable across environments.

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Kubernetes

Container orchestration keeps workloads available and scalable as order volume, API traffic, and background processing demand changes.

Applications

HotWax Commerce is built on headless, API-based applications for order management, inventory, fulfillment, and store operations, giving teams flexible interfaces built on the OMS modules.

Built-in extensibility

Extend hosted applications

Extend HotWax applications with custom business functionality while preserving the core application architecture and upgrade path.

Independent deployment

Deploy custom versions

Deploy and manage customized versions of open-source HotWax applications independently for deeper UI control and operational flexibility.

Data backup

Data Backup

HotWax data backup services

HotWax Commerce provides secure backup, recovery, and disaster recovery capabilities using AWS-powered infrastructure, automated database backups, and cross-region recovery procedures.

AWS RDS Backups enable automated database backups and transaction-log-based point-in-time recovery to help restore OMS data safely.

Read Replicas keep replicated database copies available for reporting, integration workloads, and disaster recovery readiness.

Multi-AZ Recovery provides automatic in-region database failover with a target RTO under 5 minutes and no committed transaction loss.

Security

Amazon WAF

Application Shield

AWS Web Application Firewall prevents malicious traffic from disrupting HotWax Commerce order, inventory, and fulfillment operations.

SentinelOne

Endpoint Security

SentinelOne helps reduce infrastructure risk so the systems supporting HotWax Commerce remain secure, available, and reliable.

Protect critical retail operations

See how SOC 2 Type II controls help protect HotWax Commerce data, infrastructure, and operations.

View report

Connect

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Salt Lake City, UT 84111

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