A Framework for Remarkable Retail


Platform


Powerful and flexible, this enterprise-class solution is built on an open-source platform, which fosters superior ongoing innovation. Enjoy future-ready, unlimited functionality, and never wait for an update, patch or bug fix again.


– Front-end agnostic
– Fast to market
– Simple maintenance
– Asset-lite
– Natively unified

Technology


Powered by Apache OFBiz®, the HotWax Commerce Platform is a unique multi-tenant, cloud-hosted SaaS, with the option of solution ownership. With unmatched security, strength and a shared data model, HotWax Commerce can natively manage a wide variety of business processes.


– Database agnostic
– Fully extensible
– Built to scale
– GDRP-ready

Product


The HotWax Commerce platform is built from a service-oriented architecture capable of quickly implementing and configuring business processes to match the needs of your individual business. You get custom features without a custom platform.



 
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When B2C is your focus, and your business is ready to go beyond a shopping cart solution, the right unified commerce system can help to transform the entire customer journey and accelerate revenue growth like never before. HotWax Commerce gives you a powerful, multichannel storefront with integrated CMS, CRM, and merchandising and promotions management – so you can quickly recognise and respond to every opportunity. Catalog and content management features simplify the art of purchase influence.

Though integrations are easy, HotWax Commerce comes with everything you need to scale – including support for multiple brands, storefronts, languages, and currencies, sophisticated order management, integrated payment gateways, and native sales and transaction reporting.

Explore further   Get a demo

Distributed Order Management

 

HotWax Commerce goes far beyond the basic OMS found in competing platforms, so you can stop worrying about separate, individual channels, and start focusing all your energy on the customer, wherever they may be. You get full-functioned, easy-to-use operational tools, packaged with robust reporting and analytics to maximize profitable omnichannel programs.

 

Intelligently route orders across multiple systems and processes, across borders. HotWax Commerce provides an interface for order consumption from disparate order capture systems, configurable order processing workflows, and smart order routing algorithms across all fulfillment centers. That means that customers seamlessly get exactly what they want, when they want it.

 

Get a demo

Warehouse & Fulfillment

 

A profitable transportation and inventory logistics strategy starts here. More than just a Warehouse Management System (WMS), HotWax Commerce integrates powerful decision-supporting technology into your entire supply chain to increase sales and profitability.

 

With HotWax Commerce, inbound and outbound processes are all connected with EDI, e-commerce, barcode, billing, and more. The art of matching supply to demand is refined through:

– Connected picking & receiving

– Workflow visibility

– Order consolidation

– Configurable fulfillment

– Seamless EDI

– Intuitive UI

 

Get a demo

Merchandising

 

Enable smart merchandise investments and a competitive supply chain, with one single source of truth. Gain ultimate visibility and accurate perpetual inventory to drive decisions on fulfillment, replenishment, allocation, and pricing.

– Elevate your brand above the competition by optimizing each touch point, ensuring the consumer always gets exactly what they want.

– Minimize and manage disruptions to the supply chain to gain the leading edge on time-based competition.

– Improve merchandising inventory, markdowns, operation costs and returns with best-in-class enterprise models for supply chain and merchandise processes.

– Eliminate operational inefficiencies with a flexible, scalable and integrated solution that provides the visibility and control that retailers demand.

 

Get a demo

Marketplace Integration

 

Why limit your brand’s exposure to one channel? In today’s hyper-competitive retail world, you need to increase customer engagement, but limit complexity. With HotWax Commerce, you get every essential utility to seamlessly manage the complete order lifecycle across unlimited channels. Maximize sales potential with a unified toolset that controls bulk listings, dynamic pricing and repricing, shipping, and more:

– Product Information Management (PIM)

– Shipments management

– Returns & refunds

– Customer service

– Smart order routing

– Vendor management

– Reporting & analytics by channel and product

 

Get a demo

B2B Commerce

 

Engage business buyers with the same attention to brand experience as B2C. Manage different pricing for wholesale orders, with unlimited partners and affiliates. Route bulk orders with efficiency, customize pricing rules based on volume, and tailor payment terms to protect margins. With unified commerce, a complete, collaborative view of financial data inspires the most profitable relationships, and allows your business to scale with ease.

 

Multi-brand? Multi-storefront? Multi-currency? The complexity of various B2B revenue streams are “baked in” and ready when you are. With HotWax Commerce, you and your partners can sell everywhere with global confidence.

 

Get a demo

Global Commerce

 

If you are still managing separate instances for each region or country that your business touches, it’s time to upgrade your software. Global retail doesn’t have to complicate or limit your business. HotWax Commerce empowers a global operation in one instance – without costly extensions and add-ons. Manage dynamic pricing and variable order fulfillment, with multiple payment gateways, cross-border logistics, website localization, sales tax integration and built-in support for multiple languages and currencies. With HotWax Commerce, you won’t need another upgrade or add-on. Your ecommerce business is global-ready.

 

Get a demo

Supply Chain Network

 

With operations in retail oftentimes distributed across multiple stores, vendors, outlets and distribution centers, the supply chain must be managed appropriately with a distribution plan that ensures that all stock available for sale, at all times. A merchandising team must be equipped to allocate and reallocate products to the most appropriate location, based on the actual demand patterns and customer requirements. HotWax Commerce provides an easy-to-use interface for varying types of sourcing relationships that encourage the most ideal inventory strategies for any retail model. This, in turn drives the most engaging brand experiences, so that the consumer always gets exactly what they want from your brand – and not the competition.

 

Get a demo

B2C eCommerce

 

When B2C is your focus, and your business is ready to go beyond a shopping cart solution, the right unified commerce system can help to transform the entire customer journey and accelerate revenue growth like never before. HotWax Commerce gives you a powerful, multichannel storefront with integrated CMS, CRM, and merchandising and promotions management – so you can quickly recognise and respond to every opportunity. Catalog and content management features simplify the art of purchase influence.

 

Though integrations are easy, HotWax Commerce comes with everything you need to scale – including support for multiple brands, storefronts, languages, and currencies, sophisticated order management, integrated payment gateways, and native sales and transaction reporting.

 

Get a demo

Unified Commerce

 

One of the quickest ways to dramatically improve business results, a Unified Commerce platform fortifies manufacturer and B2B2C business with insight and control, unleashing hidden potential and unrealized revenue.

 

– Replace numerous overly-specialized and disparate enterprise software systems with a single native platform of unlimited scalability that incorporates the entire organization’s business operations, processes, roles and departments.

– Increase efficiency with an intuitive and user-friendly tool that provides comprehensive real-time interdepartmental data sharing, creating a seamless operational experience.

– Accentuate your strengths and deep-dive into operational details through real-time reports to fine-tune margins, cut costs, improve quality of service, and confidently make data-driven decisions that will spearhead your growth and success.

 

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“HotWax has been a key part of our success, helping
us handle the unique complexities driven by
demanding multi-channel components.”
Cheryl @CABI

What’s holding you back?

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