Build the inventory quantity shoppers can trust

Online availability calculation
Product stock Units available for this SKU 84
Safety stock applied Running guardrails for this SKU 4
Online ATP Inventory shoppers can safely buy 80
Product availability Build Online ATP for this SKU
Product stock 84
Safety stock applied -4
Online ATP 80
Store safety stock

Protect the last local units

Protect the inventory stores need for walk-ins, pickup, displays, and clienteling while the rest of store inventory can still sell online.

Route orders to locations that can complete the sale

  1. Check whether each location meets the stock level required for brokering, so orders are not routed to locations with too little inventory to fulfill safely.

    Order routing rule checking whether a location meets the brokering safety stock threshold
  2. Skip locations that have reached their order limit, paused fulfillment, or cannot take on more work without increasing pick rejects.

    Order routing rule skipping locations that have reached their fulfillment capacity limit
  3. Filter locations by product, channel, order type, so only approved fulfillment options stay in the lookup.

    Order routing rule filtering fulfillment locations by product, channel and order type
  4. If the first inventory rule cannot fulfill the order, check the next rule, expand the location pool, or allow a split only when available inventory supports it.

    Waterfall inventory rule lookup expanding the location pool when the first rule cannot fulfill
  5. Route the order to the best location that can fulfill it. If no location qualifies, keep the order unassigned, auto reroute when inventory changes, or create a task for customer service before it becomes an oversell.

    Order routing progress review showing assigned, unassigned and rerouted orders

Recover rejected orders

Save the sale

Rejected items expose orders that could not be fulfilled at stores or warehouses.

Automatically reroute ship-to-home orders to another eligible location with available stock, so the order keeps moving instead of becoming an oversell.

Rejected ship-to-home order automatically rerouted to another location with available stock

Keep store availability accurate between sales

Keep unconfirmed inventory out of sellable stock

Reduce overselling across the full order lifecycle

Reducing overselling takes more than faster inventory sync.

It takes control over every decision that changes what is safe to sell: availability, reservations, routing, pickup, rejected picks, cycle counts, transfers, returns and more.

Sell inventory your teams can fulfill

HotWax connects those decisions in one OMS layer, so online channels sell from trusted availability and fulfillment teams have a recovery path when inventory changes.

The result is zero oversells, better use of store inventory, and more revenue from stock you already own.