--- title: Product Updates Round-Up 2023 description: Review the major HotWax Commerce updates released in 2023 across order routing, fulfillment, inventory, and administration. See the release. image: https://www.hotwax.co/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/Product%20Updates%20Round-Up%202023.png --- [![HotWax Commerce logo](https://www.hotwax.co/hubfs/logo-hotwax-dark%20(2).svg "HotWax Commerce logo")](https://www.hotwax.co/) # Product Updates Round-Up 2023 ### New App Launches --- ![New Store Fulfillment App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/store-fulfillment-app-launch.png) ### **Launched a New Version of the Store Fulfillment App** --- Launched a completely redesigned Store Fulfillment App, built on modern Progressive Web App (PWA) technologies that delivers a faster and more responsive experience for customers. Read update ![User Management App on tablets for creating and managing users, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/user-management-app.png) ### **Launched User Management App** --- Introducing the User Management App to streamline the user creation and management process. Read update ![Facility Management App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/Product%20Updates%20and%20Release%20Notes/2023/Nov-Dec%202023%20PU/Facility%20Managment%20App.png) ### **Launched Facility Management App** --- Introducing the Facility Management App to set up and manage multiple fulfillment facilities. Read update ## Launched Shopify Admin Helper App The new Shopify Admin Helper App simplifies the process of labeling order items as backorder, pre-order, or store pick-up for CSRs while creating draft orders in Shopify. **[Read update](https://www.hotwax.co/product-updates/launched-shopify-admin-helper-app)** ![Shopify Admin Helper App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/shared/shopify-admin-helper-app.png?width=800&height=419&name=shopify-admin-helper-app.png) ![Shopify Admin Helper App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/shared/shopify-admin-helper-app.png?width=800&height=419&name=shopify-admin-helper-app.png) ## Launched Reroute Fulfillment App The new Reroute Fulfillment App allows customers to choose an alternative pick-up store location or have their pick-up item delivered to them if their preferred store is unable to fulfill their order. **[Read update](https://www.hotwax.co/product-updates/launched-reroute-fulfillment-app)** ![Re-Route Fulfillment App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/reroute-fulfillment-app.png?width=800&height=419&name=reroute-fulfillment-app.png) ![Re-Route Fulfillment App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/reroute-fulfillment-app.png?width=800&height=419&name=reroute-fulfillment-app.png) ### ORDER MANAGEMENT --- ## Save Shopify Order Metafields as Order Attributes Retailers can now access additional order information by saving Shopify metafields as order attributes in HotWax Commerce. **[Read update](https://www.hotwax.co/product-updates/save-shopify-order-metafields-as-order-attributes)** ![Shopify order metafields saved as order attributes in a table, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/july-2023/product-updates/shopify-order-metafields-attributes.png?width=800&height=419&name=shopify-order-metafields-attributes.png) ![Shopify order metafields saved as order attributes in a table, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/july-2023/product-updates/shopify-order-metafields-attributes.png?width=800&height=419&name=shopify-order-metafields-attributes.png) ## Customize Rebrokering Rules Retailers can now customize rebrokering rules to exclude specific facility types. **[Read update](https://www.hotwax.co/product-updates/customized-rebrokering-rules)** ![Rebrokering rules customized to exclude facilities, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/customize-rebrokering-rules-2023.png?width=800&height=427&name=customize-rebrokering-rules-2023.png) ![Rebrokering rules customized to exclude facilities, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/customize-rebrokering-rules-2023.png?width=800&height=427&name=customize-rebrokering-rules-2023.png) ### PRE-ORDER MANAGEMENT --- ![Pre-order catalog audit page on a tablet, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/pre-order-catalog-audit.png) ### Centralized Page for Auditing Pre-Order catalog --- Launched a Pre-order catalog dashboard that helps merchandisers get a consolidated view of all items in pre-order, Purchase orders of pre-order items, on-hand inventory, and jobs responsible for listing and delisting pre-order items on Shopify. Read update ### PLATFORM FEATURE --- ![Single sign on linking HotWax Commerce, Shopify, and Azure logins, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/single-sign-on-saml.png) ### **Launched Single Sign On** --- SAML-based Single Sign On feature is now supported in HotWax Commerce.  Read update ![Job Manager on a tablet with advanced job parameters, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/advanced-job-parameters.png) ### **Add Advanced Job Parameters** --- When scheduling a job, merchandisers can now add job-specific parameters per their business requirements without external assistance. Read update ## Record Inventory Variances Directly from the Product Detail Page Stock associates can now log damaged or found inventory directly from the Product Detail page to maintain accurate inventory count levels outside of scheduled cycle counts. **[Read update](https://www.hotwax.co/product-updates/record-inventory-variances-directly-from-the-product-detail-page)** ![Inventory variance logged from the product detail page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/april-2023/product-updates/featured-image/log-inventory-variance.png?width=800&height=419&name=log-inventory-variance.png) ![Inventory variance logged from the product detail page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/april-2023/product-updates/featured-image/log-inventory-variance.png?width=800&height=419&name=log-inventory-variance.png) ### BORIS --- ![In-store returns in the store app, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2023/june-2023/product-updates/featured-images/in-store-returns.png) ### **Launched In-Store Returns** --- The new “In-Store Returns” feature simplifies the process of accepting returns for online orders at physical retail outlets. Read update ### ORDER FULFILLMENT --- ![Ship to store in the BOPIS Fulfillment App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2023/nov-dec-2023-pu/ship-to-store-bopis.png) ### **Launched Ship to Store Feature in the BOPIS Fulfillment App** --- The BOPIS Fulfillment App now includes a new feature called "Ship to Store," allowing retailers to offer store pickup at later dates for products that are out-of-stock at the customer’s preferred store. Read update ## Added a New Order Detail Page Added Order Detail page in the Fulfillment App to view and manage the complete lifecycle for an order. **[Read update](https://www.hotwax.co/product-updates/order-detail-page)** ![Order detail page in the Fulfillment App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/order-detail-page-2023.png?width=800&height=423&name=order-detail-page-2023.png) ![Order detail page in the Fulfillment App, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/order-detail-page-2023.png?width=800&height=423&name=order-detail-page-2023.png) ## Scan QR Code to Open Picklist Pickers can now effortlessly scan QR codes in the Fulfillment app, instantly accessing their respective picklists in the picking app.  **[Read update](https://www.hotwax.co/product-updates/scan-qr-code-to-open-picklist)** ![QR code scanned to open a picklist, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/nov-dec-2023-pu/scan-qr-picklist.png?width=800&height=419&name=scan-qr-picklist.png) ![QR code scanned to open a picklist, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/nov-dec-2023-pu/scan-qr-picklist.png?width=800&height=419&name=scan-qr-picklist.png) ### SYSTEM CONFIGURATION --- ## Added a New General Settings Page Introduced General Settings page for retailers to set up default company configurations, manage FTP connections, define date formats, and handle shipping methods along with box sizes. **[Read update](https://www.hotwax.co/product-updates/added-a-new-general-settings-page)** ![General settings page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/general-settings-hotwax-oms.png?width=800&height=419&name=general-settings-hotwax-oms.png) ![General settings page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/general-settings-hotwax-oms.png?width=800&height=419&name=general-settings-hotwax-oms.png) ## Added a New Company Settings Page Introducing the Company Settings page that offers retailers the ability to define the countries where they conduct business and their preferred payment methods. **[Read update](https://www.hotwax.co/product-updates/added-a-new-company-settings-page)** ![Company settings page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/company-settings-page.png?width=800&height=419&name=company-settings-page.png) ![Company settings page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/company-settings-page.png?width=800&height=419&name=company-settings-page.png) ## Added a New Page to Setup Shipping Carriers Introduced a new dedicated page for seamless shipping carrier setup within HotWax Commerce to facilitate integration between HotWax Commerce and shipping carriers. **[Read update](https://www.hotwax.co/product-updates/added-a-new-page-to-setup-shipping-carriers)** ![Carrier setup page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/carrier-setup-page.png?width=800&height=448&name=carrier-setup-page.png) ![Carrier setup page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/product-updates-2023-round-up/carrier-setup-page.png?width=800&height=448&name=carrier-setup-page.png) ## Added a New Data Manager Configurations Page Introducing Data Manager Configurations page to facilitate the management of data imports and exports between HotWax Commerce and External Systems such as ERP and eCommerce platforms. **[Read update](https://www.hotwax.co/product-updates/added-a-new-data-manager-configurations-page)** ![Data manager configurations page, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/shared/data-manager-configurations.png?width=800&height=419&name=data-manager-configurations.png) ![Data manager configurations page on a tablet, from the HotWax Commerce 2023 product updates round-up](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2023/nov-dec-2023-pu/data-manager-configurations-page.png?width=800&height=419&name=data-manager-configurations-page.png) ## 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