OUR CLIENTS ARE GLOBAL INNOVATORS

Why HotWax Commerce

HotWax Commerce assures a high return on investment and seamless rollout so you can start enjoying the benefits of a cutting-edge DOM as soon as possible. Our benefits include:

Rapid implementation in 8 weeks

The API-first architecture enables seamless integration with POS, ERP, WMS, and eCommerce

Ready integration with XStore POS, Manhattan WMS, Shopify Plus, and Magento

Cloud-native, enterprise-grade, and scalable technology

High Return on Investment

Do you have an Omnichannel OMS, Same-day BOPIS, Ship From Store,
Pre-Orders project?

Latest Updates

Blogs

HotWax Commerce Blog Check out the HotWax blog for the latest and greatest in omnichannel retail, mobile commerce, distributed order management, and more.

  • If the Shoe Fits: Omnichannel Order Management for Any Retail Business
    on November 4, 2022 at 1:31 PM

    Omnichannel shopping is here to stay, with a reported 60-70% of customers researching and purchasing across in-store and online channels. As the modern shopping experience continues to evolve, leading retailers need the appropriate software systems to ensure a smooth customer experience, no matter where and how shoppers interact with their brand. And a critical component of this tech stack? An omnichannel order management system (OMS).

  • The Role of an OMS in Financial Auditing of Shopify Refunds
    on October 27, 2022 at 8:09 AM

    Amid booming online sales, there's an inevitable downside: more merchandise will be returned. Today, the average eCommerce return rate is 18.1%. Retailers understand firsthand the cost of returns in time and resources: returned items must be processed, inspected, and restocked before they can be purchased again. A survey from Pitney Bowes found that online returns cost retailers on average 21% of original order value, with several brands reporting ratios substantially higher.

  • 5 Factors Retailers Should Consider Before Launching Ship From Store
    on October 17, 2022 at 12:59 PM

    Today’s customers aren’t satisfied with standard delivery. Modern customers are demanding more options, including BOPIS and same-day delivery via Ship From Store.  Omnichannel retailing is becoming increasingly popular, and key initiatives like Ship From Store not only provide faster delivery but also enrich the customer experience. In the midst of tumultuous times like the COVID-19 pandemic, Ship From Store helps retailers meet customer needs and improve inventory movement across channels.

Podcast Episodes

Hotwax-Podcast-2021 This retail podcast is a forum for industry leaders to discuss and share their experiences about retail trends, challenges, and the future of customer-centric retailing.