Enterprise Inventory Visibility
Seamlessly integrates with disparate systems, including WMS, POS, ERP platforms and breaks down the barrier of siloed inventory data by creating a unified inventory pool.
Enterprise Inventory Visibilty
Computes sellable inventory by considering multiple factors like safety stock, thresholds, store's fulfillment capacity and accurately synchronizes these counts to the eCommerce platform.
Enterprise Inventory Visibilty
Provides robust APIs to display in-store product availability and same-day/next day delivery eiligibility directly on the PDP, which also helps prevent cart abandonment due to uncertain ETAs.
Distributed Order Management
Once online orders are imported from eCommerce, they can be auto approved based on the out-of-the-box or custom rules. Approved orders are automatically directed to the brokering queue for inventory allocation.
Distributed Order Management
Get ready to deliver the right order at the right time, every time.
Allocates inventory by routing online orders to fulfillment locations using configurable rules that take into account factors such as shipping method, customer loyalty, proximity to the shipping address, inventory levels, store’s fulfillment capacity and splitting configurations.
Distributed Order Management
Customize order fulfillment process by enabling or disabling order splitting based on the specific business requirements.
With order splitting enabled, an order is divided into multiple shipments if all items cannot be fulfilled from a single location.
For orders with a mix of in-stock, pre-order or backordered items, the readily available items are promptly shipped, while the pre-order and backordered items are dispatched as soon as they become available.
Distributed Order Management
Contrary to order splitting, order merging combines multiple orders placed by a single customer into one shipment. Orders with identical customer IDs, delivery addresses, and shipping dates are efficiently merged into a single entity, reducing the overall shipping costs, providing significant savings for retailers.
Distributed Order Management
Traditional POS systems lack visibility into online orders because of which retailers are unable to accept in-store returns against online sales. With BORIS, they can access online orders, initiate returns, process returned items, and seamlessly restock their inventory to sell online.
Customer Service
The single view of orders lets CSRs quickly answer customer questions about their orders, such as when their order will ship, its status, location, and tracking information.
In the event of an order delay, they can promptly find the order using the customer's unique eCommerce order ID, identify the cause of the delay, and provide an updated delivery estimate.
Customer Service
Orders can be conveniently filtered based on their current stage. This enables CSRs to identify and prioritize orders awaiting inventory allocation, monitor orders with allocated inventory, address stuck orders due to inventory unavailability, and gain visibility into orders promised on future inventory.
Customer Service
Order edits and modifications are surprisingly common. To fulfill customers' requests, CSRs can modify the shipping address, add or remove items from a customer's order and also cancel it if the order hasn't shipped yet.
Customer Service
Going the extra mile, to meet urgent customer requests, CSRs can also expedite shipping by releasing orders directly to a fulfillment location.
In-Store Inventory Management
The dedicated Inventory Receiving App facilities receiving Purchase Orders, Transfer Orders and Returns in stores.
Barcode scanning, enlarged product images, and an intuitive interface lets stock associates receive items quickly and accurately.
In-Store Inventory Management
The dedicated Cycle Counting App allows for regular inventory reconciliation through cycle counting as well as enables instant logging of variances when identified. This helps ensure inventory counts are accurate all the time.
Store Fulfillment Suite - Fulfill Faster, Fulfill More
The dedicated Store Fulfillment App empowers store managers to create picklists and assign pickers based on their preferred fulfillment priorities. This granular control ensures that the most critical orders, such as those with tight SLAs or high customer loyalty status are prioritized processing and picked first.
The dedicated Picking App automatically notifies pickers when picklists are assigned, which eliminates the need for manual updates. Barcode scanning, enlarged product images, and optimized picking routes maximize pickers efficiency and minimize errors.
Store Fulfillment Suite - Fulfill Faster, Fulfill More
As pickers assemble orders, the Store Fulfillment App helps fulfillment teams to generate shipping labels in bulk with tracking codes from multiple third-party logistics providers, including FedEx, ShipT, Shipsi, and ShipStation.
This simultaneous approach minimizes the packing time and ensures that orders are shipped promptly, without any delays.
Store Fulfillment Suite - Fulfill Faster, Fulfill More
Once online orders are ready for fulfillment, automated notifications help to keep them informed about the status of their orders and reduces the number of inquiries that CSRs need to respond to.
Store Fulfillment Suite - Fulfill Faster, Fulfill More
As pickers assemble orders, the Store Fulfillment App helps fulfillment teams to generate shipping labels in bulk with tracking codes from multiple third-party logistics providers, including FedEx, ShipT, Shipsi, and ShipStation.
This simultaneous approach minimizes the packing time and ensures that orders are shipped promptly, without any delays.
Store Fulfillment Suite - Fulfill Faster, Fulfill More
Once online orders are ready for fulfillment, automated notifications help to keep them informed about the status of their orders and reduces the number of inquiries that CSRs need to respond to.
