Pre-Orders Made Easy

Sell more full-price inventory before it arrives, avoid markdowns at the end-of-season and unlock higher revenues. With intuitive apps and automated workflows, manage mixed cart orders, allocate inventory for online as well as physical stores, and fulfill Pre-Orders without worrying about overselling.

Pre-Orders Made Easy

 

Sell more full-price inventory before it arrives, avoid markdowns at the end-of-season and unlock higher revenues. With intuitive apps and automated workflows, manage mixed cart orders, allocate inventory for online as well as physical stores, and fulfill Pre-Orders without worrying about overselling.

List Pre-Order Products

List Pre-Order Products

Analyze Future Inventory from Incoming Purchase Orders (POs)

Future inventory data is automatically fetched by reading POs from procurement systems. Alternatively, merchants also have the flexibility to directly upload their POs using the Import App.

 

 

Incoming PO

List Pre-Order Products

View Recently Listed Pre-Order Products

The Pre-Order catalog dashboard shows all Pre-Order products that have been recently listed on eCommerce so that merchants can quickly spot-check them.

Pre-Order Catalogue

eCommerce Pre-Orders Experience

eCommerce Pre-Orders Experience

Let Customers Build Mixed Carts

Make shopping a breeze for customers by allowing them to place both in-stock and Pre-Order products in a single order.

Full control on how to handle mixed cart orders lets merchants choose whether they want to split the order, and ship what’s available or ship everything together while holding the entire order.

 

Mixed Cart

eCommerce Pre-Orders Experience

Capture Payments Upfront

Merchants have the flexibility to accept full or partial payments for Pre-Orders by utilizing additional plugins.

Given that Pre-Orders often involve a longer waiting time, offering customers an option to choose between paying in full upfront or spreading their payments over time lets merchants cater to a wider audience.

Partial payment
Partial payment

eCommerce Pre-Orders Experience

Order Confirmation

Including promise dates in the Pre-Order confirmation email makes sure that customers are aligned with the order details and delivery estimates.

Pre-Order Confirmation email

Manage Pre-Orders

Manage Pre-Orders

Centralized View of Pre-Orders

Merchants can use the dedicated Pre-Order parking to easily view their Pre-Orders that are waiting to be fulfilled.

Centralized Pre-Orders view

Manage Pre-Orders

Audit Pre-Order Products

The auditing tool helps make sure that the eligible Pre-Order products are listed across all eCommerce stores, while any products that fail to meet the eligibility criteria are delisted.

Audit Pre-Order product

Manage Pre-Orders

Post Purchase Experience

If a PO is unexpectedly delayed or arrives earlier, customers are also promptly notified with the updated delivery schedule.

Being transparent about shipping delays also helps merchants to stay compliant with the FTC’s Pre-Order regulations and retain customers' trust in the Pre-Order experience.

Post purchase experience

Manage Pre-Orders

View Updated Promise Dates for Pre-Orders

The promise date dashboard presents all the date changes made for previously accepted Pre-Orders so that merchants can verify if the updated schedule is communicated to customers or not.

Promise date report

Delist Pre-Order Products

Release Pre-Orders

Release Pre-Orders

Auto-Release Pre-Orders

Auto-Release Pre-Orders automatically sends Pre-Orders for fulfillment once their estimated arrival date has passed, and the inventory has been received.

new Auto release job
new Auto release job

Release Pre-Orders

Release Pre-Orders with Control

The dedicated Preorder Management App offers granular control over releasing Pre-Orders based on their order date, promised date, and inventory availability.

Release Pre-Orders with Control

Release Pre-Orders

Make Data Driven Inventory Allocation Decisions

By checking total captured Pre-Orders on specific product styles, inventory allocation between brick-and-mortar stores and online channels can be balanced so that newly launched products are reserved for both walk-in and online customers.

Data driven inventory decisions

Release Pre-Orders

Fulfill Requests and Keep Customers Coming Back

If customers have any special requests pertaining to early delivery, merchants have the ability to release specific Pre-Orders ahead of schedule.

 
Release by order fulfill customers request
Release by order fulfill customers request

Release Pre-Orders

Ship Pre-Orders from Preferred Location

Merchants with both brick-and-mortar and eCommerce stores may have preferences regarding from where they want to ship their Pre-Orders. Added flexibility to release Pre-Orders to a specific fulfillment location lets them conveniently fulfill Pre-Order from the preferred spot.

Ship from Preferred Location

Release Pre-Orders

Keep Customers in Loop about the Delivery Timelines

Once the released Pre-Orders are fulfilled, the automated email notification informs customers that their eagerly anticipated Pre-Order is now en route to their doorstep.

Pre-Order Shipped

Capture Regular Orders on the Excess Inventory

Frequently Asked Questions:


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