Headquarters
175 S Main St Suite 1310,
Salt Lake City, UT 84111
Store receiving
Move stock from warehouses to stores, or between stores, with an accurate count at both ends. HotWax Commerce reads the latest fulfilled transfer orders from your ERP or WMS and creates inbound shipments, so store teams can start receiving as soon as stock arrives. See how inventory transfers and receiving work in Shopify POS.
Store receiving
Move stock from warehouses to stores, or between stores, with an accurate count at both ends. HotWax Commerce reads the latest fulfilled transfer orders from your ERP or WMS and creates inbound shipments to receive against.
Store receiving
Stores can receive purchase orders directly from vendors, too. The latest purchase orders in your ERP or WMS sync to HotWax Commerce, so store teams receive against the right PO and shelves are replenished on time.
Store receiving
When stores accept returns, the returned items need to be received and recorded so they can be sold again online. Store associates look up incoming returns in HotWax Commerce and restock returned items in a few steps.
Store receiving
Store associates scan barcodes to verify each item as it is received. When a barcode is missing, enlarged product images help them identify the item quickly. Store managers can require scanning for every item, so counts are right the first time.
Store receiving
While receiving, store associates record the exact location where each item is put away. Pickers can then find the item quickly when it is needed for an online order.
Inventory updates
Once items are received against a transfer, purchase order, or return, HotWax Commerce updates inventory at that store location automatically. The new count syncs to eCommerce in real time, so received stock is available to sell online right away.
Receiving discrepancies
When a store receives more units than expected, the usual fix is a costly return shipment. With HotWax Commerce, store associates add the extra units to the current shipment instead, so inventory stays accurate and nothing has to be sent back.
Receiving discrepancies
Mispicks happen. When an item arrives that isn't on the expected shipment, store associates add that SKU to the shipment as they receive it. Records and inventory levels update automatically, and discrepancies are reported so the back office can reconcile them in the ERP.
Cycle counts and reconciliation
Keep store inventory accurate across the network with directed cycle counts. Retail ops assign product-specific counts to individual stores, or schedule counts for every product at every location, instead of coordinating each request by hand. The result is simpler counting, fewer delays, and inventory data head office can trust.
Cycle counts and reconciliation
Operations teams assign and track counts from head office, while store associates scan items in guided sessions inside Shopify POS. Each team sees only what it needs to do its part.
Cycle counts and reconciliation
Operations teams review submitted counts and approve, reject, or request a recount. Once approved, inventory updates in HotWax Commerce and the latest stock levels sync to eCommerce and the ERP. Only reviewed counts change inventory, so store data stays accurate and auditable.
175 S Main St Suite 1310,
Salt Lake City, UT 84111