Same-Day Buy Online Pick-Up In Store

Let customers place and pickup their orders on the same day. With the consumer-grade user experience on mobile/desktop apps, empower store associates to fulfill pickup orders hassle-free.

 

Same-Day Buy Online Pick-Up In Store

 

Let customers make well-informed purchasing decisions and receive their pickup orders on the same day. With consumer-grade user experience on mobile and desktop apps, empower store associates to focus on swiftly fulfilling pickup orders, enhancing the overall BOPIS experience.

Digital Storefront

Digital Storefront

Digital Store Browsing

Customers can pinpoint products available for immediate pickup at their preferred store in real time.

Browsing product listing pages in "Store Mode" means customers don't have to jump back and forth from product detail pages looking for items that they can pickup today.

store mode
store mode

Digital Storefront

Building Mixed Cart

Customers have the convenience of adding both pickup and delivery items to their shopping carts, allowing them to effortlessly place their orders in one seamless transaction. 

Digital Storefront

Reserved Cart Items

Showing the Reserved Until Date and Time for eligible pickup items in cart informs customers of the limited reservation window and encourages fast conversion of BOPIS orders, minimizing cart abandonment.

If a customer's reservation expires they can recheck realtime in-store availability for pickup items helping guarantee product availability in store when they place their order.

 

Digital Storefront

Seamless Checkout

Customers that only have the pickup items in their shopping carts don't have to enter their shipping address. Instead they see details of their pick up store.

Customers with both pickup and delivery items in their shopping cart can still choose their preferred shipping method.

checkout-1
checkout-1

Digital Storefront

Order Confirmation

Customers can easily review their purchased items and pickup details in the automated order confirmation email sent to them.

BOPIS Confirmation email

Process BOPIS Orders

Process BOPIS Orders

Fulfill Pickup Orders

The dedicated in-store BOPIS Fulfillment App embeds into Shopify POS so that store associates can quickly Pick, Pack and Handover BOPIS orders without switching apps.

The app also enables push notifications so that store associates can get orders ready for pickup within minutes of customers placing them.

fulfill pickup orders-1
fulfill pickup orders-1

Process BOPIS Orders

Let Customers know their Order is Ready for Pickup

When store associates mark orders "Ready for Pickup," customers receive an automated email notification which informs them that they can collect their order.

Notify shoppers

Process BOPIS Orders

Send Pickup Reminders

If customers happen to miss the initial ready for pickup email, store associates have the ability to resend it to remind customers that their order is ready for pickup.

 
resend pickup mail 1
resend pickup mail 1

Process BOPIS Orders

Handover and Reconcile Completed Orders

After customers have picked up their BOPIS orders, fulfillment teams can use the Completed tab to monitor their fulfillment performance for the day.

 
Completed orders without shadow
Completed orders without shadow

Process BOPIS Orders

Handle Exceptions

Store associates can record any unexpected inventory variances found while preparing BOPIS orders to prevent customers from placing repeat pickup orders for the same unavailable items.

When stores reject orders from their stores, customers are sent alternate fulfillment options.

handling exception
handling exception

Process BOPIS Orders

Provide Alternate Fulfillment Options

Store associates can avoid cancellations of pickup orders due to inventory inaccuracies and save the sale by offering customers alternate fulfillment options, such as pickup from another store or home delivery.

Reject order mail

Endless Aisle

Endless Aisle

Secure Sales

Store associates can view the stock availability of all retail locations and help customers find products they're looking for at other store locations. By making a store’s aisle “endless,”  they can ensure customers are never left without options.

 
Endless aisle 1
Endless aisle 1

Frequently Asked Questions:


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