Ship online orders from your stores and meet the demands for same-day/next-day deliveries.
Ship online orders from your stores and meet the demands for same-day/next-day deliveries.
Optimize Store Fulfillment
HotWax Commerce offers a dedicated Fulfillment App to quickly pick, pack, and ship online orders from stores. The easy to use and intuitive interface is designed to improve order fulfillment process so that you can meet the demand for fast delivery.
Optimize Store Fulfillment
Compared to picking and packing order items individually, batch processing is much faster in fulfilling online orders. Empowering fulfillment teams with the capability to pick-pack orders in batches can greatly reduce fulfillment time and enhance productivity.
Optimize Store Fulfillment
Orders are clearly organised in a pick list, allowing pickers to efficiently collect all online orders in a single run, resulting in a notable reduction in the average pick-up time.
Optimize Store Fulfillment
Scan product barcodes to ensure accurate item verification during the picking process. For retailers that don’t have barcoded inventory, pickers can access enlarged product images, to help visually confirm the items they are picking.
Optimize Store Fulfillment
Shipping labels are generated automatically while the orders are being picked, and can be printed in bulk, helping packers to reduce the packing time.
Optimize Store Fulfillment
Fulfill orders from the most economical shipping method while meeting the expected delivery time.
For example, when a customer selects 2-day delivery, rate shopping identifies shipping methods offered by carriers that can deliver the order in the given timeframe. Usually Next Day Air shipping is needed to deliver items on time, but when items are delivered from a location near the customer, rate shopping will identify that Ground Shipping, which usually takes 5-7 days, can deliver this order in two days as well at a lower cost. Rate shopping will then automatically select the lower cost option, increasing profit margins, while making sure customers get what they ordered on time.
Optimize Store Fulfillment
During rush hours, fulfillment teams might overlook picking and packing orders. To prevent shipping delays, push notifications remind the team of their outstanding orders that need to be fulfilled and ensure timely shipping.
Optimize Store Fulfillment
Keep customers informed at every stage by triggering automated emails for order-in-progress updates, ready-to-ship notifications with tracking details, and order-delivered confirmations.
Optimize Store Fulfillment
Retailers with low order volume can fulfill shipping orders directly from the BOPIS App, reducing operation overhead for training teams on two interfaces.
Optimize Store Fulfillment
The Fulfillment App also provides the ability to fulfill transfer orders from stores. Fulfillment teams can easily pick, pack and ship transfer order items to move inventory between stores or from stores to warehouses.
Optimize Store Fulfillment
Multiple fulfillment reports designed to track multiple metrics. Keep an eye on order fill rates, shipping rates, and daily shipped orders. Monitor unfulfilled orders to improve delivery times and fulfillment. Identify top-performing stores and address any fulfillment bottlenecks.
Address Fulfillment Barriers
When the last unit of an ordered item is damaged, worn out, or out of stock, the app enables partial or full order rejection. It also allows bulk rejection of all orders containing the same item.
Logging inventory variance along with the rejection reasons eliminates inventory discrepancies and prevent future orders from being routed to the same store.
Address Fulfillment Barriers
Get a consolidated view of all rejection data at one place. Identify patterns and root causes of order rejections to improve tracking and make informed decision-making.
Get a consolidated view of all rejection data at one place. Identify patterns and root causes of order rejections to improve tracking and make informed decision-making.
Improve Fulfillment Efficiency
During rush hours, fulfillment teams might overlook picking and packing orders. To prevent shipping delays, push notifications remind the team of their outstanding orders that need to be fulfilled and ensure timely shipping.
Improve Fulfillment Efficiency
Store managers can easily deactivate order fulfillment on certain days due to hazards, resource limitations, or operational issues. This can be done by simply turning off order fulfillment for the respective stores.