Experience Shopify-Order Management Integration

HotWax Commerce synchronizes all existing products from Shopify. Any updates or new product additions in Shopify are also automatically synchronized at regular intervals.

The periodic sync gives Shopify retailers the latest product information, including Shopify ID, SKU, UPC, images, and other key details. Read more

HotWax OMS is the master of inventory availability, unifying data from various integrated systems to compute a single, sellable inventory count.

This sellable inventory count is then automatically synchronized to Shopify in real-time.

Regularly reconciling and aligning inventory data to Shopify helps maintain accuracy and prevents over-committing. Read more

HotWax imports captured sales orders from Shopify instantly. This immediately reserves inventory across all channels, preventing overselling and eliminating out-of-stock order cancellations.

By synchronizing all open sales orders, as well as order updates, like cancellations, quantity changes, and shipping modifications, from Shopify to HotWax, Shopify retailers stay updated with sales orders information at all times. Read more

When an order is fulfilled in HotWax, the fulfillment status is automatically updated in Shopify. This flow of data gives real-time visibility into order progress for both Shopify retailers and customers. Read more

Returns initiated on Shopify are synchronized to HotWax, while in-store returns initiated in HotWax are pushed back to Shopify. This lets Shopify retailers handle returns end to end, including tracking return status, updating inventory levels and keeping customers informed. Read more