Shopify and NetSuite Integration with HotWax Commerce

HotWax Commerce synchronizes all existing products from Shopify through a configurable job. Any updates or new product additions in Shopify are also automatically synchronized at regular intervals.

The periodic sync gives Shopify retailers the latest product information, including Shopify ID, SKU, UPC, images, and other key details. Read more

HotWax Commerce acts as the master of inventory availability, unifying data from various integrated systems to compute a single, “sellable inventory” count.

This sellable inventory count is then automatically synchronized at regular intervals on Shopify through a configurable job.

Regularly reconciling and aligning inventory data to Shopify helps maintain accuracy and prevents over-committing. Read more

HotWax Commerce imports captured sales orders from Shopify in periodic batches through a configurable job.

While the recommended frequency is 15 minutes, Shopify retailers have the flexibility to adjust the job run-time based on their specific seasonality and order volume.

By consistently synchronizing all open sales orders, as well as order updates, like cancellations, quantity changes, and shipping modifications, from Shopify to HotWax Commerce, Shopify retailers can stay updated with sales orders information at all times. Read more

When an order is fulfilled in HotWax Commerce, the fulfillment status is automatically updated in Shopify. This flow of information gives real-time visibility into order progress for both Shopify retailers and customers. Read more

Returns initiated on Shopify are synchronized to HotWax Commerce, while in-store returns initiated in HotWax are pushed back to Shopify. This lets Shopify retailers handle returns end to end, including tracking return status, updating inventory levels, and keeping customers informed. Read more