Travel industry reality

A travel order has to work around the journey.

Departure dates leave little room for recovery

A delayed shipment can leave the customer traveling without the bag they ordered.

The right size matters before checkout

Cabin, checked, underseat, expandable, and trunk sizes serve different trips and cannot be treated as interchangeable stock.

Luggage sets depend on every piece

A nested set should not be promised when one case or included accessory is missing.

Large bags become expensive when orders split

Dimensional weight, package count, and carrier cost rise quickly when suitcases and accessories ship from different locations.

Display and returned luggage need a closer look

Wheels may have been rolled, handles tested, shells scratched, or locks and straps removed while the unit still appears in inventory.

Show shoppers the bags that are ready for their journey

Protect stock for walk-ins

Set safety stock by product and store so online orders do not consume cabin and checked luggage needed for walk-ins before weekends and holiday peaks.

Configure online availability

Hold display, damaged, repaired, and incomplete units outside ATP until their condition and included accessories are approved.

Promise travel sets

Use kit and component rules so nested luggage sets, packing bundles, and included accessories sell only when every required piece is available.

Control personalized collections

Use product tags and facility rules so monogrammed bags, limited colors, partner exclusives, and pre-orders are offered only through eligible locations.

Luggage availability rules that hold peak stock, sell sets only when complete, and release drops to stores
Luggage availability rules that hold peak stock, sell sets only when complete, and release drops to stores

Make the fulfillment decision around the trip

Keep bulky luggage orders together

Prioritize locations that can fulfill more of the order so a suitcase, cabin bag, and matching pieces do not become several costly parcels.

Route custom orders

Route monogramming, embossing, and configured luggage only to stores, workshops, warehouses, or partners that can complete the work.

Luggage order routing to the nearest location, monogramming to capable workshops, with store capacity limits
Luggage order routing to the nearest location, monogramming to capable workshops, with store capacity limits

See how travel fulfillment works for your assortment.

Walk through your current inventory and routing setup with our team.

Help travelers find the right bag when time is short

Reserve the exact bag before the store visit

Show store availability at the PDP so the customer can choose a location and collect the bag they need.

Prepare the order for pickup

Stores receive push notifications and announcements for new orders so they pick, scan and pack the bag before the customer arrives.

Give rejected pickup orders a fallback

If the chosen store rejects the order, offer another pickup location, home delivery, or cancellation instead of moving the customer without consent.

Luggage store pickup: reserve the exact case, check it before handover, and reroute rejected pickups
Luggage store pickup: reserve the exact case, check it before handover, and reroute rejected pickups

Position luggage before travel demand arrives

Receive complete sets correctly

Record missing cases, damaged cartons, and incomplete accessories during receiving before the set becomes available to sell.

Move stock during peaks

Use transfer orders to replenish airport, tourist, and high-demand stores before holidays and local travel periods.

Sell incoming collections with a clear date

Accept pre-orders against expected receipts, show the planned ship date, and stop selling when committed inbound stock is exhausted.

Luggage stock moved to stores before travel peaks, with receipt checks and arrival dates for new collections
Luggage stock moved to stores before travel peaks, with receipt checks and arrival dates for new collections

Keep damaged luggage and replacement stock under control

Inspect every bag before restocking

Check returned luggage for wheel, zipper, shell, and packaging damage before it returns to online availability.

Fulfill service requests

Route repairs and replacements to facilities that carry the required parts or can complete the work.

Keep the damage reason with the item

Capture the right rejection reason so the next action is clear.

Returned luggage inspected before restock, with damage reasons captured and repairs routed
Returned luggage inspected before restock, with damage reasons captured and repairs routed

Questions travel teams ask us

Build fulfillment around the journey.

Book a quick 15-minute call to get a personalized demo and get all your questions answered.