Unified inventory
Control what can be sold across stores and warehouses using location availability, safety stock, and channel rules.
Headquarters
175 S Main St Suite 1310,
Salt Lake City, UT 84111
HotWax Commerce partner program
Open the right door. Stay involved where you add value.
Connect Shopify retailers with better order and inventory operations. Earn referral rewards, then choose whether to stop at the introduction or participate in implementation work that matches your expertise.
Currently accepting partners serving retailers in the United States and Canada.
What is HotWax Commerce?
The order and inventory layer for complex Shopify retail.
HotWax Commerce connects ecommerce, stores, warehouses, fulfillment partners, and ERP systems so retailers can promise inventory accurately and route every order to the right location.
Shopify remains the commerce experience. NetSuite, Acumatica, or another ERP can remain the enterprise system of record. HotWax coordinates the operational decisions between them.
Order routing and fulfillment
Route orders intelligently and support BOPIS, ship from store, split fulfillment, pre-orders, and exceptions.
Store inventory operations
Give store teams focused workflows for receiving, transfers, cycle counts, fulfillment, and returns.
ERP and ecosystem integration
Connect Shopify with ERP, WMS, 3PL, returns, shipping, and other systems without replacing the full stack.
Recognize the retailers worth introducing.
Who is a fit?
A strong candidate typically uses Shopify and has enough operational complexity that inventory and orders can no longer be coordinated reliably with native tools and point-to-point integrations alone.
Complex Shopify stack
Shopify must coordinate with stores, warehouses, 3PLs, countries, or ERP systems.
Store inventory
Teams need better visibility, transfers, receiving, cycle counts, or stock corrections.
Omnichannel fulfillment
The retailer needs BOPIS, ship from store, better routing, fulfillment, or returns.
Operational pain
Overselling, cancellations, split shipments, delays, or manual work are affecting sales.
Active change
The retailer is adding locations or a 3PL, changing ERP, moving to Shopify, or replacing an OMS.
"Our website says inventory is available, but we still oversell."
"Shopify and our ERP disagree about inventory or order status."
"We cannot confidently use store inventory for ecommerce orders."
"Our integrations work until volume spikes or an exception occurs."
Earn early for creating access. Earn meaningfully when it turns into revenue.
Referral rewards
Approved referrals can earn cumulative rewards at three milestones. More strategic accounts carry larger referral rewards.
| Account tier | Accepted introduction | Qualified opportunity | Closed-won customer |
|---|---|---|---|
| Strategic | $2,000 | $5,000 | Up to 20% of first-year revenue |
| Priority | $1,000 | $3,500 | Up to 15% of first-year revenue |
| Standard | $500 | $2,500 | Up to 12% of first-year revenue |
| Watchlist | Pre-approval | Case by case | Case by case |
Rewards are cumulative across every tier: partners earn the listed payment at each completed deal stage. The closed-won percentage is a separate reward and is paid in addition to the accepted-introduction and qualified-opportunity payments.
Named-account referral rewards
Approved partners may receive a confidential target list with account-specific tiers, desired stakeholders, available rewards, and claim expiration. Access requires an NDA and signed referral terms.
Clear attribution
Register accounts before an introduction or within seven days afterward. HotWax confirms eligibility and reward terms in writing before a claim is accepted.
All amounts are in USD. Closed-won percentages apply to eligible first-year subscription revenue collected by HotWax. Final offers are subject to the signed referral agreement and account-specific written approval.
Bring the retailer relationships you already have.
Who can partner?
Participate through referrals, implementation, or both. Choose the work that matches your retailer relationship and proven capabilities. HotWax covers the remaining roles.
Shopify agencies
Introduce retailers whose operational requirements have expanded beyond storefront and checkout work.
ERP consultants
Refer NetSuite, Acumatica, Dynamics, or SAP retailers whose operational workflows do not belong in the ERP.
Systems integrators
Bring HotWax into broader retail programs that need specialized order and inventory management.
Retail consultants
Recognize operating problems across ecommerce, stores, inventory, supply chain, and fulfillment.
Technology providers
Make referrals when shared retailers need OMS or inventory capabilities beyond your core product.
Independent advisors
Use trusted executive relationships and first-hand retail experience to open relevant conversations.
What HotWax expects
- Warm introductions, not names, lists, or event scans.
- Useful business, stakeholder, and timing context.
- Transparent disclosure of conflicts and competing relationships.
- Respect for retailer consent, confidentiality, and attribution rules.
What partners can expect
- Fast feedback on retailer and account fit.
- Clear ownership across HotWax, partner, and retailer teams.
- Written account eligibility and reward terms.
- Transparent updates as the opportunity progresses.
From a trusted relationship to a qualified opportunity.
Referral process
Identify
Recognize a retailer with a relevant order, inventory, store, fulfillment, or ERP problem.
1
Register
Submit the account so HotWax can confirm eligibility, tier, milestones, and attribution.
2
Introduce
Connect us with a relevant stakeholder who understands why the meeting is happening.
3
Context
Share the relationship, systems, visible problem, urgency, and decision landscape.
4
Choose your role
Stop at the referral or agree which implementation workstreams your team will own.
5
Own as much of the delivery as fits your business.
Implementation participation
A systems integrator may own integrations and QA. A Shopify agency may own storefront and POS dependencies. A trusted consultant may lead client relations or project management. Choose the workstreams where your team adds value and HotWax will cover the rest.
Discovery and client relations
Bring operating context, align stakeholders, document priorities, and maintain executive trust.
Project and solution design
Coordinate delivery, map processes, define system ownership, and document acceptance criteria.
Integration and development
Own Shopify, ERP, WMS, 3PL, iPaaS, or custom integration design and development.
Data, QA, and UAT
Prepare data, create test scenarios, execute regression testing, coordinate UAT, and document sign-off.
Launch and optimization
Support training, change management, cutover, hypercare, performance review, and expansion.
Implementation services are paid separately
Referral rewards compensate partners for creating and advancing access. Implementation work has its own scope, fees, deliverables, acceptance criteria, and support responsibilities. A partner may contract directly with the retailer or use another written model agreed for the project.
Partner training is coming soon
Referral partners receive a concise qualification guide today. Implementation roles are approved separately based on demonstrated capabilities and project needs.
Coming soon
Apply to partner
Tell us who you work with and where you can help.
This short form starts the conversation. Tell us who you serve and whether you want to make referrals, participate in implementation, or both.
- Short qualification call after review
- NDA and applicable partner terms after approval
- Delivery roles scoped separately by project