Privacy Policy

 Date of Last Revision: February 23, 2023

It is HotWax Commerce's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to our websites, (hereinafter, "us", "we", or the "Website"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.


Website Visitors

Like most website operators, HotWax Commerce collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HotWax Commerce's purpose in collecting non-personally identifying information is to better understand how HotWax Commerce's visitors use its website. From time to time, HotWax Commerce may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

HotWax Commerce also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users. HotWax Commerce only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.


Gathering of Personally-Identifying Information

Certain visitors to HotWax Commerce's websites choose to interact with HotWax Commerce in ways that require HotWax Commerce to gather personally-identifying information. The amount and type of information that HotWax Commerce gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide an email address. If a visitor submits his/her email address to subscribe to our blogs or podcasts, we use that email address to send bi-weekly email newsletters sharing information about our latest content published on the website and important updates by HotWax Commerce. For users submitting the “Contact Us” form where he/she requests a free consultation from the HotWax team, we use this personally-identifying information to connect with the user via email for further formal communication.



The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

  • Google AdWords for remarketing


The Website uses the remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.


Aggregated Statistics

HotWax Commerce may collect statistics about the behavior of visitors to its website. HotWax Commerce may display this information publicly or provide it to others. However, HotWax Commerce does not disclose your personally-identifying information.



To enrich and perfect your online experience, HotWax Commerce uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. HotWax Commerce uses cookies to help HotWax Commerce identify and track visitors, their usage of our Website, and their website access preferences. HotWax Commerce visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using HotWax Commerce's websites, with the drawback that certain features of HotWax Commerce's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to HotWax Commerce's use of cookies.

  • Privacy Policy Changes

Although most changes are likely to be minor, HotWax Commerce may change its Privacy Policy from time to time, and in HotWax Commerce's sole discretion. HotWax Commerce encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Credit & Contact Information

This privacy policy was created at If you have any questions about this Privacy Policy, please contact us via email or phone.


COPPA (Children Online Privacy Protection Act)

The Children's Online Privacy Protection Act (COPPA) gives parents control over the collection of personal information from children under the age of 13. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which outlines what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.


Fair Information Practices

The Fair Information Practices Principles are the foundation of U.S. privacy law and the concepts they include have played a major role in the development of data protection laws throughout the world. It is important to understand the Fair Information Practice Principles and how they should be implemented in order to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 7 business days

Likewise, we support the Individual Redress Principle, which guarantees individuals the right to pursue enforceable rights against data collectors and processors who do not adhere to the law. In accordance with this principle, individuals should not only have enforceable rights against data users, but also be able to involve courts or government agencies in investigating and/or prosecuting non-compliance by data processors.



The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Privacy Policy for HotWax Order Management System App

This Privacy Policy explains how we collect, use, and protect your personal information when you use our app. Please read this policy carefully to understand our practices regarding your personal data. If you have any questions or concerns, please contact us at

This policy is valid for 30 days from the time that it is loaded by a client.

Information We Collect

1. Information

When you use our app, we collect the following information:

  • Order Information: We collect details about your orders.
  • Product Information: We collect details about your products. 

2. Use of Collected Information

We use the collected information for the following purposes:

2.1 App Functionality and Support

We use the information to provide you with access to the features and functionality of the app and to deliver customer support related to your use of our services.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We do not engage with any third-party service providers in operating the app, providing services to you, or conducting our activities. 

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies) to comply with applicable laws and regulations.

4. Data Retention

We do not retain your personal and non-personal information.

5. Your Rights

You have certain rights regarding your information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights or have any concerns about your privacy, please contact us using the information provided at the end of this policy.

6. Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Services

Our app does not integrate with or contain links to third-party services or websites. 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. We will notify you of any material updates through the app or by other means. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Last Updated: 11th May 2023

* By using our app, you agree to the terms and conditions outlined in this Privacy Policy.