--- title: Omnichannel Order Management System for Shopify | HotWax Commerce description: An order management system for Shopify retailers, with unified inventory, configurable routing, BOPIS, ship from store, and pre-orders. image: https://www.hotwax.co/hubfs/oms-for-shopify-product-page/Preview%20image%20shopify%20OMS.png --- [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/hotwax-logo.png?width=200&height=63&name=hotwax-logo.png)](https://www.hotwax.co/) [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=200&height=63&name=HWCLogoDarkMode.png)](https://www.hotwax.co/) ☰ - Product - Overview - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture) - [MCP Server](https://www.hotwax.co/product/technology/mcp-server) - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing) - [FAQs](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-updates) - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation) - Integrations - [Shopify](https://www.hotwax.co/shopify-order-management-integration) - [NetSuite](https://www.hotwax.co/hotwax-netsuite-integration) - [All Integrations](https://www.hotwax.co/all-integrations/) - Use Cases - By Business Benefits - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Inventory Transfers](https://www.hotwax.co/inventory-transfers) - [Cycle Counts](https://www.hotwax.co/cycle-count) - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) - By Business Model - [Footwear](https://www.hotwax.co/industries/footwear) - [Jewelry](https://www.hotwax.co/industries/jewelry) - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion) - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care) - [Travel](https://www.hotwax.co/industries/travel-and-bags) - Resources - [Blog](https://www.hotwax.co/blog) - [Podcast](https://www.hotwax.co/podcast) - [Whitepaper](https://www.hotwax.co/whitepaper) - [Luxury Order Management](https://www.hotwax.co/order-management-system-for-luxury-brands) - [Comparing Order Management Capabilities B/W Shopify and HotWax](https://www.hotwax.co/comparing-order-management-capabilities-between-shopify-and-hotwax) - [How To Do By Online Pick-Up In Store Right](https://www.hotwax.co/how-to-do-buy-online-pick-up-in-store-right) - [Solution Briefs](https://www.hotwax.co/solution-briefs) - [Demo Videos](https://www.hotwax.co/demo-videos/) - [Sample BI Reports](https://www.hotwax.co/business-intelligence-bi-reports) - Company - [Our Story](https://www.hotwax.co/about-us/our-story/) - [Team](https://www.hotwax.co/about-us/) - [Partners](https://www.hotwax.co/become-a-partner) - [Customers](https://www.hotwax.co/customers) - [Pressroom](https://www.hotwax.co/hotwax-commerce-pressroom) - [Social Impact](https://www.hotwax.co/social-impact-hotwax-commerce) - [Events](https://www.hotwax.co/events-and-conferences) - [Security](https://www.hotwax.co/privacy-and-security) [Book a demo](https://cta-na2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLISXXGkcOtRysPKfjcriLyodY4rudkc50veKlKDe8q2B1%2FRWGeLxDhbY%2BkohRU8XspED5h92umpu7OkRZM1bllkBJKAFAlbNGEnCRAQX7O752HQT17G9v%2FBCweH%2FXvHlZ5%2FUC0MRPtKYCn5XoGb8TpxbLxvKbLalLOZcHeqoaHicFtr15mZOUkn2Y06IxHVsa5b0g%3D%3D&portalId=6357099) # Order Management System for Shopify Implement omnichannel fulfillment strategies, leverage store locations to provide fast order fulfillment at low costs for increased sales and higher profit margins with Order Management System for Shopify. ![Tablets displaying product configuration and inventory controls for Shopify in HotWax Commerce.](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/OMS%20for%20Shopify%20banner.png?width=975&height=650&name=OMS%20for%20Shopify%20banner.png) # Omnichannel Order Management System for Shopify Seamlessly implement omnichannel fulfillment strategies, leverage store locations to provide fast order fulfillment at low costs for increased sales and higher profit margins with Order Management System for Shopify ## Omnichannel Order Management System for Shopify   Seamlessly implement omnichannel fulfillment strategies and leverage store locations for fast order fulfilment at low costs for increased sales and higher profit margins ## Same-Day Buy Online Pick-Up In Store BOPIS ## Increase Conversions by Showing Store's Details on the Product Detail Page While choosing pick up locations, customers can see the [**nearest stores that have required products**](https://docs.hotwax.co/documents/v/learn-shopify/shopify-integration/how-does-hotwax-commerce-manage-bopis-orders-on-shopify/shopify-pdp-experience) in-stock along with their operating hours. With access to comprehensive store details, customers can choose the most convenient pick up location. ![Order Management Shopify- Increase Conversions by Showing Store's Details on the Product Detail Page](https://www.hotwax.co/hs-fs/hubfs/store-pickup-locations-on-product-page.png?width=600&height=1196&name=store-pickup-locations-on-product-page.png) BOPIS ## Checkout Customers can place **mixed cart orders** with pickup and shipping items instead of placing separate orders. The **reserved until date and time** in the mini cart lets customers know their order item is available for a limited period of time. ![Order Management Shopify- Checkout](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/reserve-items-in-cart.png?width=331&height=500&name=reserve-items-in-cart.png) BOPIS ## Reduce Fulfillment Time Store associates can conveniently view, manage, and deliver BOPIS orders in the [**BOPIS Fulfillment App**](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)which embeds right into Shopify POS. Store associates can notify customers when their order is ready to pick up. And to ensure customers do not forget to pick up their orders, store associates can also resend pick up notification. ![BOPIS order fulfillment on a tablet with a new pickup order alert on a phone](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/bopis-order-fulfillment.png?width=1200&height=679&name=bopis-order-fulfillment.png) BOPIS ## Reduce Fulfilment Time Store associates can conveniently view, manage, and deliver BOPIS orders in the **BOPIS Fulfillment App** which embeds right into Shopify POS. Store associates can notify customers when their order is ready to pick up. And to ensure customers do not forget to pick up their orders, store associates can also resend pick up notification. ![BOPIS order fulfillment on a tablet with a new pickup order alert on a phone](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/bopis-order-fulfillment.png?width=900&height=509&name=bopis-order-fulfillment.png) ## Ship From Store Ship From Store ## Control Your Unified Inventory Use unified inventory to [**consolidate inventory**](https://docs.hotwax.co/documents/v/learn-shopify/shopify-integration/how-does-hotwax-commerce-ensure-accurate-inventory-is-synchronized-to-shopify/inventory-synchronization)from all of your locations while also factoring in allocation rules to avoid over selling. Unified inventory automatically reduces reserved inventory, buffer stock, and factors in store's fulfillment capabilities ensuring retailers never sell more than they can ship. ![Order Management Shopify- Control Your Unified Inventory](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/online-atp-computation.png?width=800&height=673&name=online-atp-computation.png) Ship From Store ## Increase Conversions by Showing ETA on the Product Detail Page Show **Same-Day and Next-Day delivery** options on the product detail page when the product a customer is browsing is in-stock at a near by fulfillment location. ![Order Management Shopify- Increase Conversions by Showing ETA on the Product Detail Page](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/Same%20day%20delivery%20PDP.png?width=800&height=1594&name=Same%20day%20delivery%20PDP.png) Ship From Store ## Reduce Shipping Costs Offer free **[same-day and next-day delivery](https://docs.hotwax.co/documents/retail-operations/orders/order-routing)** at reduced costs by routing online orders to stores/warehouse based on inventory availability and proximity to customer's address. ![Map of store locations used by order management for Shopify to route orders](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/order-routing-store-locations-map.png?width=1000&height=711&name=order-routing-store-locations-map.png) Ship From Store ## Reduce Shipping Costs Routes orders to stores/warehouses based on either  inventory availability and proximity to customer’s delivery location or rules configured by the retailer.  ![Map of store locations used by order management for Shopify to route orders](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/order-routing-store-locations-map.png?width=2000&height=1422&name=order-routing-store-locations-map.png) Ship From Store ## Expedite Last-Mile Delivery Store associates can pick, pack and ship Shopify orders with the help of a dedicated [**Store Fulfillment App**.](https://docs.hotwax.co/documents/store-operations/orders/fulfillment/ship-orders) ![Order Management Shopify- Expedite Last-Mile Delivery](https://www.hotwax.co/hs-fs/hubfs/new-store-fulfillment-in-progress.png?width=750&height=597&name=new-store-fulfillment-in-progress.png) Ship From Store ## Exception Handling Pickers can **reject orders** in case they are unable to find inventory for order items and **record inventory variance** to ensure no more orders are routed to the store. ![Exception Handling- Order Management Shopify](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/exception-handling-shopify-oms.png?width=800&height=633&name=exception-handling-shopify-oms.png) Ship From Store ## Improve Order Picking Process **The Picking App** optimizes picking routes to ensure pickers collect inventory as fast as possible. Pickers can also scan product barcodes and view enlarged product images to verify items being picked. ![Order Management Shopify- Improve Order Picking Process](https://www.hotwax.co/hs-fs/hubfs/Product%20Imagery/In%20Device/picklist.png?width=400&height=797&name=picklist.png) Ship From Store ## Toggle Store Inventory for Online Sales Store managers can quickly **toggle** **their stores participation in online sales and fulfillment,** ensuring that they still have control over their store operations and aren't over burdened with online fulfillment. ![Toggle Store Inventory for Online Sales- Order Management Shopify](https://www.hotwax.co/hs-fs/hubfs/toggle-fulfillment.png?width=900&height=566&name=toggle-fulfillment.png) ## Pre-Order Pre-Order ## Increase Speed-To-Market and Avoid Markdowns Lists pre-order products on Shopify by calculating [**pre-order sellable inventory**](https://docs.hotwax.co/documents/v/learn-shopify/shopify-integration/how-are-pre-orderable-and-backorderable-products-listed-or-delisted-on-shopify) from future inventory and current inventory. ![Increase Speed-To-Market & Avoid Markdowns- Order Management Shopify](https://www.hotwax.co/hs-fs/hubfs/pre-orders-hc.png?width=1200&height=384&name=pre-orders-hc.png) Pre-Order ## Manage Customer Expectations Switching the **Add to Cart** button to a**Pre-Order** button lets customers know they are placing a pre-order instead of a regular order.   Accurate [**pre-order arrival dates**](https://www.hotwax.co/solution/pre-orders/) are also pulled from purchase orders onto the product detail page to manage customer expectations. ![Order Management Shopify- Manage Customer Expectations](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/new%20pre-order%20pdp.png?width=600&height=1195&name=new%20pre-order%20pdp.png) Pre-Order ## Automate Pre-Order Fulfillment Releases pre-orders based on their order date, promised date and inventory availability. The Pre-Order App also helps merchants **release pre-orders while balancing inventory allocation between stores and online channels** to ensure newly launched products are available for walk-in customers as well. ![Order Management Shopify- Automate Pre-Order Fulfillment](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/1%20product%20release%20preorder.png?width=1000&height=768&name=1%20product%20release%20preorder.png) Pre-Order ## Avoid Overselling Pre-Order Products The Pre-order button automatically switches back to an Add to Cart button when a product comes into stock or **Out of Stock button if future inventory runs out.** ![out of stock button on product detail page- Shopify pre-orders, backorder](https://www.hotwax.co/hs-fs/hubfs/pre-order-pdp-out-of-stock.png?width=450&height=478&name=pre-order-pdp-out-of-stock.png) Pre-Order ## Avoid Overselling Pre-Order Products The **Pre-order** button automatically switches back to an **Add to Cart** button when a product comes into stock or **Out of Stock**button if future inventory runs out. ![Pre-order product page on a phone that avoids overselling pre-order products](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/avoid-overselling-pre-order-products.png?height=2000&name=avoid-overselling-pre-order-products.png) ## Store Inventory Management Store Inventory Management ## Quickly and Easily Receive Inbound Shipments Scan and easily receive incoming inventory from transfer orders and purchase orders with the [**Receiving App.**](https://www.hotwax.co/solution/store-inventory-management) Track how many quantities of a product are received in case purchase orders are arriving in multiple shipments. ![Receiving purchase orders on a tablet in the order management system for Shopify](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/receive-purchase-orders.png?width=2000&name=receive-purchase-orders.png) Store Inventory Management ## Maintain Accurate and Up-To-Date Inventory Count Operations teams **assign and track cycle counts, while store associates execute them.** Submitted counts are reviewed for approval, rejection, or recount requests. Approved counts automatically update inventory and sync stock levels to eCommerce, keeping inventory data accurate at all times. ![Cycle count on a tablet in the order management system for Shopify](https://www.hotwax.co/hs-fs/hubfs/oms-for-shopify-product-page/cycle-count-tablet.png?width=1231&height=980&name=cycle-count-tablet.png) ## Start your Omnichannel Transformation [Book a demo](https://www.hotwax.co/connect) [![HotWax Commerce](https://www.hotwax.co/hubfs/Hotwax-2021/HotWax_February2020/Images%20Icons,%20Apparel%20background,%20Hexagon/logo-hotwax-dark.svg)](https://www.hotwax.co/) ### Connect ### Headquarters 175 S Main St Suite 1310, Salt Lake City, UT 84111 - Product - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/) - [FAQ](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-update) - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation) - Use cases - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - Solutions - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) © 2026 HotWax Commerce