Configurable Order Routing

HotWax Commerce's intelligent Order Routing App helps fulfill orders fast at reduced cost.



Configurable Order Routing & In-Store Fulfillment

Fulfil orders fast at reduced cost with intelligent order routing and intuitive fulfillment apps.

Configurable Order Routing

Configurable Order Routing

Allocate Inventory from Ideal Fulfillment Locations

Route online orders to fulfillment locations using configurable rules that take into account factors such as proximity to the customer's address, inventory levels, and fulfillment capacity. 

Analyze future inventory

Configurable Order Routing

Utilising Zone based fulfillment to save on delivery cost

Shipping zones are determined by distance from the customer’s location to the fulfillment location. Lower the shipping zone, lower is the shipping cost and transit time. Zone based fulfillment routes orders to particular warehouse or store locations by identifying inventory in the lowest shipping zone from the customer’s address.  

Configurable Order Routing

Allocate Inventory from Ideal Fulfillment Locations

Route online orders to fulfillment locations using configurable rules that take into account factors such as proximity to the customer's address, inventory levels, and fulfillment capacity. 

 

Location pins

Configurable Order Routing

Utilising Zone Based Fulfillment to Save on Delivery Cost

Shipping zones are determined by distance from the customer’s location to the fulfillment location. Lower the shipping zone, lower is the shipping cost and transit time. Zone based fulfillment routes orders to particular warehouse or store locations by identifying inventory in the lowest shipping zone from the customer’s address.  

 

 

 

Configurable Order Routing

Avoid Order Splitting

When an order includes multiple items, the routing engine searches for a single fulfillment location with all order items. If, after two routing attempts, a fulfillment location with all order items in stock isn't found, the order is divided into multiple shipments and fulfilled from different locations.

Order Splitting-2
Order Splitting-1

Configurable Order Routing

Choose which Locations Participate in Fulfillment

Retailers have the flexibility to choose locations that are eligible for fulfilling online orders. If fulfillment is disabled from a location, due to operational constraints, the order routing engine will not allocate orders to these locations.

Fulfillment toggle
Fulfillment toggle

Configurable Order Routing

Set Max Order Limit

Stores with low-staff may face challenges handling a high volume of online orders. In that event, store managers can easily set a max order limit for their store to limit the number of orders they can fulfill in a day.

If the assigned orders for a store reach its set maximum limit, the routing engine automatically routes new orders to a different fulfillment location. The following day, the store automatically becomes eligible to accept new orders.

max order limit
max order-1

Configurable Order Routing

Disable Fulfillment For Specific Products

While your catalog may include a variety of products, not all of them are suitable for shipping directly from stores. Certain items, such as products with special service value add-on or new launches, might be better served by being exclusively available in physical stores.

In that event, store managers can disable fulfillment for specific products at particular store locations.

disable product brokering-1
disable product brokering-1

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