Headquarters
175 S Main St Suite 1310,
Salt Lake City, UT 84111
Set ATP safety stock by product and store so online orders do not drain the sizes each location needs to keep a sellable run on the floor.
Exclude display units, damaged pairs, and non-sellable store inventory from online availability using ATP rules and store inventory locations.
Use product tags and facility rules so in-store exclusives, launch pairs, outlet styles, and pre-order inventory are offered only through the right channel.
Show store availability on the product detail page and let shoppers choose a pickup location that can fulfill the size of their choice.
Route online orders to stores with broken size runs or excess inventory, while keeping complete assortments available for walk-ins.
Route selected styles or size groups from warehouses only, or exclude stores below safety stock so fast movers are not drained from the floor.
Use different routing logic for seasonal products, launch styles, outlet inventory, and markdown items.
Set minimum shipment value thresholds, keep low-value accessories and multi-pair orders together when a single shipment makes more sense.
Trigger push notifications to store when a pickup order is placed, then guide associates through pick, pack, ready-for-pickup, and handover before the customer arrives.
Use barcode scans and enlarged product images so associates can confirm the right style, size, width, and color before the order reaches the customer.
Give stores configurable rejection reasons such as display pair, damaged box, trial wear, mismatch, wrong color tone, or not found.
Receive purchase orders and transfers, handle over-receiving or under-receiving, run directed cycle counts so inventory stays accurate by SKU.
Footwear returns are often fit problems. Accept online returns in store and help shoppers exchange for another size in the same visit.
Keep returned pairs out of online ATP until approved for resale, then sync approved inventory back immediately.
Capture return reasons by item so merchandising teams can spot fit issues by size, width, or style.
Use network-wide inventory to help associates locate another size or style while the shopper is still in the store.
175 S Main St Suite 1310,
Salt Lake City, UT 84111