July 2026 apps release notes
July 1, 2026
July brings more of the retail operating day into focused HotWax Commerce apps. Teams can administer the OMS from Company, compose governed agents, test routing ideas, work order exceptions with better context, monitor integrations, and protect store inventory from duplicate receiving actions.
Company
Set up the operating network in one administration app
Company now brings Shopify connections and location imports, facilities, users, security groups, and application access into one administration workspace. When importing Shopify locations, administrators can review existing OMS mappings and choose whether each new facility is a retail store or warehouse before creating it.
The same workspace can create payment and shipment method types with their Shopify mappings. This keeps channel configuration beside the connection it belongs to instead of spreading setup across unrelated screens.
Preview a guided product store setup
Company includes a preview of guided product store onboarding. The flow organizes product store, Shopify, order, inventory, and product readiness into a resumable setup path while keeping the existing configuration screens available. Steps that depend on newer backend services remain visibly unavailable until those services are deployed.
Agent Composer and Workforce
Build agents from governed OMS capabilities
Agent Composer is the Company workspace for defining an agent's purpose, instructions, model, reasoning level, and approved tools. Teams can preview a draft before activation and decide which tool calls can run directly and which must wait for a person.
Workforce is where active agents hold conversations. It shows assistant messages, tool calls, pending decisions, and the outcome of each approval or denial. The first release focuses on user-started conversations and explicit tool grants, giving teams a controlled starting point for order investigation, job monitoring, fulfillment research, and other repeatable OMS work.
Order Manager
Work hold queues without losing the order context
Operators can create a hold task from the order detail page, choose a workflow purpose, clear queue filters, and review risk work inside the same Holds area as other exceptions. Queue pages now show real loading and failure states instead of leaving an empty surface when data is still loading or a request fails.
Carry delivery estimates and exchange lineage with the order
The OMS calculates estimated ship and delivery dates for fulfillment-required shipment groups when an upstream channel does not provide them. Order reads can also follow item associations in reverse, allowing an exchange item to point back to the original order item without relying on naming patterns.
Job Manager
Make message and job history easier to investigate
Job Manager separates draft jobs from paused and unscheduled work. Message History can filter inbound and outbound traffic, job runs appear newest first, list filters survive navigation through URL parameters, and history pages show an explicit loading state while records are retrieved.
Release jobs left behind by an instance restart
Job monitoring identifies runs that started before the current system startup and provides a release action for work that can no longer complete. Administrators can clear the stale run and restore the job to an operable state instead of leaving it blocked indefinitely.
Order Routing
Compare routing changes before live fulfillment
Routing Simulation adds a controlled place to compare the current routing setup with proposed variations. Teams can test changes to safety stock, facil
