Product updates

September 2026

September brings inventory decisions closer to the orders, products, and locations they affect in HotWax Commerce's order management system (OMS). Teams can investigate order history, review replenishment needs, connect product calendar dat...

Release Note

September 2026 apps release notes

September 1, 2026

September brings inventory decisions closer to the orders, products, and locations they affect in HotWax Commerce's order management system (OMS). Teams can investigate order history, review replenishment needs, connect product calendar dates to inventory rules, and follow Shopify inventory and transfer activity from the same apps they use to manage it.

Order Manager

Follow the order history and act on the right items

The Order Detail timeline groups related history records into business transactions, shows time between events, and keeps fulfillment milestones consistent with the ship group cards. Item status, variant details, and quantities by status help operators see what is still open without treating the whole order as one state.

For an eligible open item, an operator can request inventory from another facility while keeping the item's fulfillment location as the destination. Source choices show available stock, recent sales, and distance when location data is present. Requested, completed, and canceled transfers stay visible beside the item. Selected-item pullback and order attribute editing also keep changes scoped to the work the operator chooses. Read the full Order Manager update.

A demo order's recorded timeline, from Shopify placement through completed fulfillment. Customer details are fictional, display-only replacements. Current development UI, captured October 3, 2026. Select any screenshot to enlarge it.

Keep queue counts, product identifiers, and form choices consistent

The Funnel's Unfillable Parking count and its drilldown use the same order population. Configured primary and secondary product identifiers carry through customer order cards, return details, custom swaps, and substitute selection. Totals also distinguish tax already included in the price from additional charges.

The Create Order form validates blank or nonpositive quantities beside the item and shows progress while submitting the order to Shopify. Order and task date filters restrict future dates and ranges whose start follows their end. Customer detail, amounts, dates, and icon controls use more consistent formatting and labels across the app.

Company

Investigate Shopify inventory and transfer synchronization

Shopify inventory history connects each event to its product, location, source, delivery state, and timing. Filters remain in the URL, and summary cards describe the selected events, including waiting work, delivery errors, delivery times, and the oldest undelivered change. Event and batch details expose the saved message and error context; resending retries the saved batch.

Transfer sync brings jobs, webhook health, shipment stages, receipts, and outstanding work into one workspace. Teams can open the affected transfer, distinguish reported issues from successful checks, and investigate mapping conflicts with the Shopify variant information in view. Read the full Shopify diagnostics update.

Recorded demo inventory changes, filtered to Sent. Current development UI, captured October 3, 2026; sample delivery times are not a performance guarantee.

Review notification subscriptions and connect external assistants

Administrators can inspect stored Buy Online Pick-Up In Store (BOPIS), Fulfillment, and Receiving notification subscriptions, filter by facility or user, and find events with no subscribers. When every returned record belongs to the signed-in user, the page warns that the results may be limited to that user.

Company also adds a Model Context Protocol setup guide with a connection URL, instructions for Codex, Claude, and Antigravity, and a

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Product Update

HotWax Commerce connects order history, item actions, and inventory transfers in Order Manager

September 1, 2026

An order can be waiting for stock, partly fulfilled, moved between locations, or already canceled in Shopify. HotWax Commerce's Order Manager brings t...

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Product Update

HotWax Commerce brings inventory history and replenishment planning into Order Routing

September 1, 2026

Finding a stock problem is only the first step. Retail teams also need to understand the movements behind the balance, what is already on the way, and...

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Product Update

HotWax Commerce connects transfer orders to Shopify's native transfer workflow

September 1, 2026

Moving stock between locations can involve a transfer planned in NetSuite, fulfillment managed in the order management system, and store teams working...

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Product Update

HotWax Commerce expands Shopify inventory publishing to physical locations and kits

September 1, 2026

HotWax Commerce now gives retailers more ways to keep Shopify availability aligned with the stock they can sell. September adds inventory events for p...

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Product Update

HotWax Commerce connects product calendar dates to inventory selling windows

September 1, 2026

HotWax Commerce connects product launch dates with the inventory rules that decide how much stock retailers offer for shipping and store pickup. Teams...

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Product Update

HotWax Commerce previews a guided Routing Simulation workflow

September 1, 2026

Changing a routing rule can move work from warehouses to stores, protect more stock for walk-in customers, or leave more orders waiting. A single orde...

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Product Update

HotWax Commerce adds inventory transfer requests with explicit execution and cancellation

September 1, 2026

HotWax Commerce adds an Inventory transfers view to the Transfers app so operations teams can manage stock movements recorded directly between facilit...

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Product Update

HotWax Commerce brings Shopify inventory and transfer diagnostics into Company

September 1, 2026

When Shopify inventory or a transfer stops updating, the next step depends on where the work stopped. HotWax Commerce's Company app gives operations t...

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