Product updates

June 2023

Monthly product notes for retail operators, implementation teams, and leaders who need the outcome first and the technical detail one click away.

Product Update

Launched Shopify Admin Helper App

June 27, 2023

When customers reach out to Customer Service Representatives (CSRs) to place their online orders, the CSRs create draft orders in Shopify on behalf of the customers. These draft orders contain detailed item information and customer data. However, when certain items are on backord...

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Product Update

Display a Store’s Daywise Unique Operating Hours on PDP

June 27, 2023

Store hours can vary during the week, but static store hours on the Product Detail Page (PDP) can be misleading and set wrong customer expectations.

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Product Update

Select Pre-defined Job Run-time Options

June 27, 2023

The operations team utilizes HotWax Commerce’s Job Manager App to schedule jobs that synchronize orders, inventory, and product data between their Sho...

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Product Update

Enable Customers to Add Preferred Pick-Up Location

June 27, 2023

Usually, customers have a preferred pick-up location for their BOPIS orders. Customers shouldn't have to select the same pickup location over and over...

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Product Update

‘Refresh’ cancelled orders to retrieve changes from Shopify

June 27, 2023

Retailers can take as long as six months to ship pre-order products to customers. During this long waiting period, customers may change their minds an...

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Product Update

Daily Reconciliation of Shopify Order Count

June 27, 2023

To help our customers optimize order fulfillment and ensure no Shopify orders are missed, HotWax Commerce is excited to introduce our new update that ...

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Product Update

User App Permissions

June 27, 2023

HotWax Commerce provides merchants with a suite of Enterprise User Apps to ensure seamless omnichannel operations such as same-day BOPIS, Ship From St...

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Product Update

Release Individual Orders to Stores or Warehouses

June 27, 2023

One of the top priorities for any modern brand is providing the best possible customer experience. In addition to an uber convenient shopping experien...

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Product Update

Run Jobs Across Multiple Shopify Stores

June 27, 2023

HotWax Commerce uses scheduled jobs to create, update, and delete products and orders, allowing for real-time, accurate information sync with the Shop...

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Product Update

Mark items ‘Shipped’ right from the sales order view page

June 27, 2023

Customer service representatives occasionally need to bypass the brokering, picking, and packing process and do same day fulfillment of orders through...

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