Smart Order Routing
Go beyond simple FIFO order fulfillment by prioritising orders based on configurable attributes such as delivery method, customer loyalty status, or product category.
Smart Order Routing
Route online orders to fulfillment locations using configurable rules that take into account factors such as proximity to the customer's address, inventory levels, and fulfillment capacity.
Smart Order Routing
When an order includes multiple items, the routing engine searches for a single fulfillment location with all order items. If, after two routing attempts, a fulfillment location with all order items in stock isn't found, the order is divided into multiple shipments and fulfilled from different locations.
Smart Order Routing
If an operations manager disables fulfillment from a location, due to operational constraints, the order routing engine will not allocate orders to these locations.
Ensure Swift Order Fulfillment
Compared to picking and packing order items individually, batch processing is much faster in fulfilling online orders. Empowering fulfillment teams with the capability to pick-pack orders in batches can greatly reduce fulfillment time and enhance productivity.
Ensure Swift Order Fulfillment
Orders are clearly organised in a pick list, allowing pickers to efficiently collect all online orders in a single run, resulting in a notable reduction in the average pick-up time.
Ensure Swift Order Fulfillment
Scan product barcodes to ensure accurate item verification during the picking process. For retailers that don’t have barcoded inventory, pickers can access enlarged product images, to help visually confirm the items they are picking.
Ensure Swift Order Fulfillment
Shipping labels are generated automatically while the orders are being picked, and can be printed in bulk, helping packers to reduce the packing time.
Ensure Swift Order Fulfillment
Fulfil orders from the most economical shipping method while meeting the expected delivery time.
For instance, when a customer selects 2-day delivery, rate shopping identifies shipping methods offered by carriers that can deliver the order in the given timeframe. Usually Next Day Air shipping is needed to deliver items on time, but when items are delivered from a location near the customer, rate shopping will identify that Ground Shipping, which usually takes 5-7 days, can deliver this order in two days as well at a lower cost. Rate shopping will then automatically select the lower cost option, increasing profit margins, while making sure customers get what they ordered on time.
Ensure Swift Order Fulfillment
Store managers track order fill rate, shipping rate, and daily shipped orders per store. This helps monitor processed, shipped, rejected, and canceled orders, allowing rewards for good performance and improvements for underperforming stores.
Improve Fulfillment Efficiency
It is not uncommon for pickers to discover the last inventory of an ordered item is worn out, damaged or simply out of stock. In such cases, pickers have the option to reject part of or an entire order. The order is then quickly rerouted to another fulfilment location.
Pickers can also log inventory variance along with the reasons behind the discrepancies to eliminate inventory discrepancies and prevent further routing of orders to the same store.
Improve Fulfillment Efficiency
Monitoring unfulfilled orders is crucial for retailers. It involves tracking orders that have been brokered at the warehouse but haven't been fulfilled. This data helps retailers improve order fill rates, meet delivery timelines, and tackle challenges in omnichannel order fulfillment.
Improve Fulfillment Efficiency
During rush hours, fulfillment teams might overlook picking and packing orders. To prevent shipping delays, push notifications remind the team of their outstanding orders that need to be fulfilled and ensure timely shipping.
Improve Fulfillment Efficiency
Store managers can easily deactivate order fulfillment on certain days due to hazards, resource limitations, or operational issues. This can be done by simply turning off order fulfillment for the respective stores.
Improve Fulfillment Efficiency
Small-scale retailers with low order volume can fulfill shipping orders from the store BOPIS app, reducing operation overhead for training teams on two interfaces.
