Product Updates Round-Up 2024

APP LAUNCHES

Introducing Order Routing App
MAJOR UPDATE

Introducing Order Routing App

Introducing Order Routing App for retailers to manage their order brokering rules and customize rules as per their business requirements.

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Introducing Available to Promise App
MAJOR UPDATE

Introducing Available to Promise App

Introducing Available to Promise App for retailers to create and manage global product rules for ATP computation.

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introducingCompanyapp (image)
MAJOR UPDATE

Introducing Company App

Introducing Company App for retailers to create product stores and manage product store configurations.

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cycleCountapp2.0
MAJOR UPDATE

Launched New Version of the Cycle Count App

Launched a new version of the Cycle Count App for an improved directed count experience.

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alternateOptionsBOPISReRouteApp
MAJOR UPDATE

Re-Route Fulfillment App 2.0

Launched a new version of the Re-Route Fulfillment App to provide greater flexibility to both retailers and customers in handling rejected BOPIS orders.

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PLATFORM FEATURES

fulfillmentAlertsApp
MAJOR UPDATE

Update Customers with Post-Purchase Shipment Status

Retailers can now send email/SMS to customers after their purchase, including shipment, delivery progress, exceptions, and returns, with links to easily track their order status.

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May PU- Configurable products

Added Support for Configurable Products

HotWax Commerce has now added support for configurable products to ensure all such products are fulfilled together.

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facilityGroupsApp

Introducing Facility Groups Page

Added Facility groups page for retailers to add facilities in various groups to manage the scope of facilities for online order fulfillment and inventory computation.

 

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Configure Shopify Scripts

Configure Shopify BOPIS/Pre-order Scripts

Users can now configure Shopify BOPIS/Pre-order scripts directly from the Shopify Shop page in HotWax Commerce, enabling PDP changes on Shopify.

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enhancedKitProducthandling
MAJOR UPDATE

Enhanced Kit Product Handling

HotWax Commerce now offers integrated inventory computation for kit products along with enhanced fulfillment and rejection support.

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configureUserPermissions
MAJOR UPDATE

Configure User Permissions

Added a Permissions Tab for retailers to manage security groups and configure permissions for HotWax Users.

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PU- learnMoreJobManagerApp

Learn More About Jobs

Users can now click the “Learn More” button on job cards in the Job Manager App to view summarized job details, along with an option to view detailed documentation.

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ORDER ROUTING

Nov PU Order routing - Exclusion in Order and Inventory Filters
MAJOR UPDATE

Exclusion Filters for Order and Inventory

The operations team can now exclude any order and inventory filters in the Order Routing App, simplifying routing configuration.

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NewfilterstoImproveOrderroutingefficiency
MAJOR UPDATE

New Filters to Improve Order Routing Efficiency

Operations managers can now use two new filters in the Order Routing App - "Facility Order Limit Check" and "Broker Only if All Ship Group Items Are Available" to enhance order routing process.

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PU- cronExpressions

Schedule Order Routing Runs with Custom Cron Expressions

Operations team can now schedule routing runs using cron expressions to ensure orders are routed as per their specific business preference.

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PU- Shipment Threshold

Avoid Splitting Low-Value Items with Thresholds

When splitting orders, retailers can now set brokering shipment thresholds to prevent low-value items from being sent to a single fulfillment location.

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FULFILLMENT

Product Update- Fulfillment app upgrade
MAJOR UPDATE

Fulfillment App Upgrade

Enhance order fulfillment efficiency with HotWax Commerce's updated Fulfillment App, featuring improved kit product visibility and flexible order rejection options.

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transferordersFulfillmentApp
MAJOR UPDATE

Fulfill Transfer Orders

Added a Transfer Order page for store associates to simplify the process of fulfilling transfer orders.

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giftCardActivation
MAJOR UPDATE

Activate Gift Cards Directly from Fulfillment App

Fulfillment teams can now initiate gift cards activation directly from the Fulfillment App, simplifying and speeding up in-store gift card order fulfillment.

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rejectionsPageNew
MAJOR UPDATE

Introducing the New Rejection Page

Store managers can now view a detailed analysis of order rejections from the newly added Rejection page in the Fulfillment App, enabling better tracking and informed decision-making.

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PU image Fulfillment - Configure Collateral Rejection

Configure Collateral Rejections

When an order item is rejected during fulfillment, all other pending orders containing the same item can now be automatically rejected, enabling faster re-routing.

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CYCLE COUNTING

bulkImportCycleCounts

Bulk Import Cycle Counts

Operations teams can now easily create and request multiple cycle counts across locations at once using the new bulk import feature in the Cycle Count App.

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autoSaveCycleCounts
MAJOR UPDATE

Accelerate Cycle Counting

Store associates can now perform cycle counts more efficiently with improved scanning, scrolling, and auto-saving features, reducing errors and saving time.

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cyclecountsHardCounts
MAJOR UPDATE

Count Everything with Hard Counts

The operations team can now assign “hard counts” for all products across selected facilities or facility groups in one go, simplifying larger cycle counts like year-end stocktakes.

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INVENTORY MANAGEMENT

Manage Multiple ATP Inventories for Channels
MAJOR UPDATE

Manage Multiple ATP Inventories Across Channels

Retailers can now have multiple "ATP" inventories, one for each channel.

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syncInventoryShopifyImproved

Improved Inventory Sync for Locations on Shopify

Added a new inventory sync job that pushes inventory variances to each location on Shopify that is mapped with HotWax Commerce, rather than resetting the inventory.

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customRejectionReasons

Customize Rejection Reasons

Retailers can now customize the rejection reasons they provide to store managers and decide how these reasons will affect their store's ATP inventory.

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Schedule Inventory Restockings
MAJOR UPDATE

Schedule Inventory Restocking

Merchandisers can now schedule inventory restockings to ensure product inventory is available at their preferred times.

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