--- title: Introducing Available to Promise App description: Retailers can now create and manage global product rules for ATP computation in the new Available to Promise app from HotWax Commerce. image: https://www.hotwax.co/hubfs/Imported_Blog_Media/ATP%20APP.png --- [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/hotwax-logo.png?width=200&height=63&name=hotwax-logo.png)](https://www.hotwax.co/) [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=200&height=63&name=HWCLogoDarkMode.png)](https://www.hotwax.co/) ☰ - Product - Overview - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture) - [MCP Server](https://www.hotwax.co/product/technology/mcp-server) - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing) - [FAQ](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-updates) - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation) - Integrations - [Shopify](https://www.hotwax.co/shopify-order-management-integration) - [NetSuite](https://www.hotwax.co/hotwax-netsuite-integration) - [All Integrations](https://www.hotwax.co/all-integrations/) - Use Cases - By Business Benefits - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Inventory Transfers](https://www.hotwax.co/inventory-transfers) - [Cycle Counts](https://www.hotwax.co/cycle-count) - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) - By Business Model - [Footwear](https://www.hotwax.co/industries/footwear) - [Jewelry](https://www.hotwax.co/industries/jewelry) - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion) - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care) - [Travel](https://www.hotwax.co/industries/travel-and-bags) - Resources - [Blog](https://www.hotwax.co/blog) - [Podcast](https://www.hotwax.co/podcast) - [Whitepaper](https://www.hotwax.co/whitepaper) - [Luxury Order Management](https://www.hotwax.co/order-management-system-for-luxury-brands) - [Comparing Order Management Capabilities B/W Shopify and HotWax](https://www.hotwax.co/comparing-order-management-capabilities-between-shopify-and-hotwax) - [How To Do By Online Pick-Up In Store Right](https://www.hotwax.co/how-to-do-buy-online-pick-up-in-store-right) - [Solution Briefs](https://www.hotwax.co/solution-briefs) - [Demo Videos](https://www.hotwax.co/demo-videos/) - [Sample BI Reports](https://www.hotwax.co/business-intelligence-bi-reports) - Company - [Our Story](https://www.hotwax.co/about-us/our-story/) - [Team](https://www.hotwax.co/about-us/) - [Partners](https://www.hotwax.co/become-a-partner) - [Customers](https://www.hotwax.co/customers) - [Pressroom](https://www.hotwax.co/hotwax-commerce-pressroom) - [Social Impact](https://www.hotwax.co/social-impact-hotwax-commerce) - [Events](https://www.hotwax.co/events-and-conferences) - [Security](https://www.hotwax.co/privacy-and-security) [Book a demo](https://cta-na2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLISXXGkcOtRysPKfjcriLyodY4rudkc50veKlKDe8q2B1%2FRWGeLxDhbY%2BkohRU8XspED5h92umpu7OkRZM1bllkBJKAFAlbNGEnCRAQX7O752HQT17G9v%2FBCweH%2FXvHlZ5%2FUC0MRPtKYCn5XoGb8TpxbLxvKbLalLOZcHeqoaHicFtr15mZOUkn2Y06IxHVsa5b0g%3D%3D&portalId=6357099) [Product updates](https://www.hotwax.co/product-updates) # Introducing Available to Promise App Retailers often encounter challenges when dealing with products that are heavy or come with special add-ons like personalized jewelry and prescription eyewear, which make them unsuitable for pick-up and necessitate shipping from warehouses or specially equipped facilities. Published **June 3, 2024** Type **Product Update** Author **Aditya Patel** Retailers often encounter challenges when dealing with products that are heavy or come with special add-ons like personalized jewelry and prescription eyewear, which make them unsuitable for pick-up and necessitate shipping from warehouses or specially equipped facilities. Disabling pick-up for such products individually across various stores can be a laborious task, particularly for retailers with a widespread store network. Even overlooking disabling pick-up for a single facility can lead to receiving pick-up orders that must later be canceled or rerouted, resulting in a less-than-optimal customer experience. The absence of an option to set global product fulfillment and pick-up preferences poses significant business-level challenges and impedes operational efficiency. Retailers require the capability to establish product fulfillment and pick-up preferences both globally and at individual facility levels. Global preferences streamline configuration across all locations, minimizing manual maintenance. For instance, if a retailer wishes to temporarily suspend online sales for a product across all fulfillment centers, a global toggle simplifies this process, preventing overselling and order cancellations. Moreover, products unsuitable for pick-up, such as heavy items or those with special requirements like custom engraving, can be readily designated for shipping only from specific facilities, eliminating the need to disable pick-up individually at each location. HotWax Commerce [Available to Promise App](https://docs.hotwax.co/documents/retail-operations/inventory/available-to-promise) facilitates the creation of standardized rules to manage each of these configurations for products and also provides insights into inventory availability based on the configured rules. Product facility configuration management offers retailers the ability to apply standardized rules based on product tags, facility type, or custom groups. An automated rule-based approach enables retailers to efficiently manage their product facility configurations at scale and fine-tune their fulfillment rules to best align with their product catalog and customer needs. ## More from this month ### [Product Update View ATP Computation Read update](https://www.hotwax.co/product-updates/view-atp-computation) ### [Product Update Added Support for FedEx REST APIs Read update](https://www.hotwax.co/product-updates/added-support-for-fedex-rest-apis) ### [Product Update Manage Multi-Currency Sales Orders and Returns Read update](https://www.hotwax.co/product-updates/manage-multi-currency-sales-orders-and-returns) [![HotWax Commerce](https://www.hotwax.co/hubfs/Hotwax-2021/HotWax_February2020/Images%20Icons,%20Apparel%20background,%20Hexagon/logo-hotwax-dark.svg)](https://www.hotwax.co/) ### Connect ### Headquarters 175 S Main St Suite 1310, Salt Lake City, UT 84111 - Product - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/) - [FAQ](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-update) - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation) - Use cases - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - Solutions - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) © 2026 HotWax Commerce ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Aditya Patel", "url" : "https://www.hotwax.co/product-updates/author/aditya-patel" }, "dateModified" : "2026-03-20T05:55:59.102Z", "datePublished" : "2024-06-03T18:30:00.000Z", "headline" : "Introducing Available to Promise App", "image" : [ "https://www.hotwax.co/hubfs/Imported_Blog_Media/ATP%20APP.png" ], "mainEntityOfPage" : { "@id" : "https://www.hotwax.co/product-updates/introducing-available-to-promise-app", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.hotwax.co/hubfs/hotwax-logo.png" }, "name" : "HotWax Commerce" } } ```