Omnichannel Order Routing

Omnichannel Order Routing Playbook

Make the right call on every order

Every order is a decision. Do you ship from the nearest store, protect stock for walk-ins, or move aging inventory before markdowns? The wrong call means higher shipping costs, lost margins, and frustrated customers.

Static “ship from the closest” rules can’t keep up with retail realities. That’s why leading brands are moving to omnichannel order routing logic that adapts to demand, inventory health, and store performance in real time.

Download the whitepaper to learn about:

  • Why static routing rules break down during sales peaks and promotions

  • How real routing decisions balance speed, margin, inventory health, and customer experience

  • The step-by-step logic behind omnichannel order routing, from timing and batching to fallbacks

  • Different routing models for expanding DTC brands, premium and luxury retailers, multi-brand groups, and seasonal peaks

Omnichannel Order Routing Playbook

Start your Omnichannel Transformation