--- title: Ship from Store | HotWax Commerce description: Ship from store to cut carrier cost and delivery time by fulfilling online orders at the nearest location, with daily store limits. Explore the solution. image: https://www.hotwax.co/hubfs/ship-from-store-use-case/ship-from-store-preview-image.png --- [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/hotwax-logo.png?width=200&height=63&name=hotwax-logo.png)](https://www.hotwax.co/) [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=200&height=63&name=HWCLogoDarkMode.png)](https://www.hotwax.co/) ☰ - Product - Bundles - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - Intelligence - [MCP Server](https://www.hotwax.co/product/technology/mcp-server) - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing) - Technology - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture) - [Security](https://www.hotwax.co/privacy-and-security) - Use Cases - By Business Benefits - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Inventory Transfers](https://www.hotwax.co/inventory-transfers) - [Cycle Counts](https://www.hotwax.co/cycle-count) - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) - By Business Model - [Footwear](https://www.hotwax.co/industries/footwear) - [Jewelry](https://www.hotwax.co/industries/jewelry) - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion) - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care) - [Travel](https://www.hotwax.co/industries/travel-and-bags) - Resources - Learn - [Blogs](https://www.hotwax.co/blog) - [Guides](https://www.hotwax.co/guides) - [Whitepapers](https://www.hotwax.co/whitepaper) - [Solution Briefs](https://www.hotwax.co/solution-briefs) - [Engineering Blog](https://www.hotwax.co/engineering) - Product Help - [Product Updates](https://www.hotwax.co/product-updates) - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation) - [Shopify Integration](https://www.hotwax.co/shopify-order-management-integration) - [NetSuite Integration](https://www.hotwax.co/hotwax-netsuite-integration) - [Sample BI Reports](https://www.hotwax.co/business-intelligence-bi-reports) - [FAQs](https://www.hotwax.co/frequently-asked-questions) - Media - [Podcast](https://www.hotwax.co/podcast) - [Demo Videos](https://www.hotwax.co/demo-videos/) - Company - [Our Story](https://www.hotwax.co/about-us/our-story/) - [Team](https://www.hotwax.co/about-us/) - [Partners](https://www.hotwax.co/become-a-partner) - [All Integrations](https://www.hotwax.co/all-integrations/) - [Customers](https://www.hotwax.co/customers) - [Pressroom](https://www.hotwax.co/hotwax-commerce-pressroom) - [Social Impact](https://www.hotwax.co/social-impact-hotwax-commerce) - [Events](https://www.hotwax.co/events-and-conferences) [Book a demo](https://cta-na2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLISXXGkcOtRysPKfjcriLyodY4rudkc50veKlKDe8q2B1%2FRWGeLxDhbY%2BkohRU8XspED5h92umpu7OkRZM1bllkBJKAFAlbNGEnCRAQX7O752HQT17G9v%2FBCweH%2FXvHlZ5%2FUC0MRPtKYCn5XoGb8TpxbLxvKbLalLOZcHeqoaHicFtr15mZOUkn2Y06IxHVsa5b0g%3D%3D&portalId=6357099) # Ship From Store Ship online orders from your stores and meet the demands for same-day/next-day deliveries. ![HotWax Commerce Fulfillment App showing store orders in the Pack Orders view.](https://www.hotwax.co/hs-fs/hubfs/banner-images/Ship%20from%20Store%20Bannner.png?width=975&height=650&name=Ship%20from%20Store%20Bannner.png) ## Optimize Store Fulfillment Optimize Store Fulfillment ### Fulfill Orders Quickly HotWax's dedicated **Fulfillment App** lets you quickly pick, pack, and ship online orders from stores. The easy to use and intuitive interface is designed to improve order fulfillment process so that you can meet the demand for fast delivery. ![Ship from store app on a phone and tablet for quick order fulfillment](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/quick-fulfillment-orders.png?width=1326&height=754&name=quick-fulfillment-orders.png) ![Ship from store app on a phone and tablet for quick order fulfillment](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/quick-fulfillment-orders.png?width=1326&height=754&name=quick-fulfillment-orders.png) Optimize Store Fulfillment ### Pick and Pack Orders in Batches Compared to picking and packing order items individually, **batch processing** is much faster in fulfilling online orders. Empowering fulfillment teams with the capability to pick-pack orders in batches can greatly **reduce fulfillment time and enhance productivity.** ![Packing ship from store orders on a tablet in the store](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/quickly-pack-orders-in-stores.png?width=1000&height=491&name=quickly-pack-orders-in-stores.png) ![Packing ship from store orders on a tablet in the store](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/quickly-pack-orders-in-stores.png?width=800&height=393&name=quickly-pack-orders-in-stores.png) Optimize Store Fulfillment ### Minimize Picker’s Travel Time Orders are clearly **organised in a pick list**, allowing pickers to efficiently collect all online orders in a **single run**, resulting in a notable **reduction in the average pick-up time.** ![Picking app on a phone guiding store associates to pick ship from store orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-picking-app.png?width=1200&height=818&name=ship-from-store-picking-app.png) ![Picking app on a phone guiding store associates to pick ship from store orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-picking-app.png?width=800&height=545&name=ship-from-store-picking-app.png) Optimize Store Fulfillment ### Verify Picked Items **Scan product barcodes** to ensure accurate item verification during the picking process. For retailers that don’t have barcoded inventory, pickers can access **enlarged product images**, to help visually confirm the items they are picking.  ![Phone scanning a barcode to confirm picked items for ship from store](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-scan-picked-items.png?width=1230&height=1356&name=ship-from-store-scan-picked-items.png) ![Phone scanning a barcode to confirm picked items for ship from store](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-scan-picked-items.png?width=1230&height=1356&name=ship-from-store-scan-picked-items.png) Optimize Store Fulfillment ### Print Shipping Labels in Bulk and Reduce Packing Time ![Ship from store order card with ship now and print shipping label buttons](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-print-shipping-label.png?width=500&height=264&name=ship-from-store-print-shipping-label.png) Shipping labels are **generated automatically** while the orders are being picked, and can be printed in bulk, helping packers to **reduce the packing time.**  Optimize Store Fulfillment ### Increase Profit Margins with Rate Shopping Fulfill orders from the most **economical shipping method** while meeting the expected delivery time. ![Rate shopping between 1 day air and 2 day ground for ship from store orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/rate-shopping.png?width=550&height=106&name=rate-shopping.png) For example, when a customer selects 2-day delivery, rate shopping identifies shipping methods offered by carriers that can deliver the order in the given timeframe. Usually Next Day Air shipping is needed to deliver items on time, but when items are delivered from a location near the customer, rate shopping will identify that Ground Shipping, which usually takes 5-7 days, can deliver this order in two days as well at a lower cost. Rate shopping will then automatically select the lower cost option, **increasing profit margins**, while making sure customers get what they **ordered on time.** Optimize Store Fulfillment ### Send Fulfillment Reminders During rush hours, fulfillment teams might overlook picking and packing orders. To prevent shipping delays, **push notifications** remind the team of their outstanding orders that need to be fulfilled and ensure timely shipping. ![Lock screen reminder to pick up an order, sent by the ship from store app](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-pickup-reminder.png?width=1383&height=1030&name=ship-from-store-pickup-reminder.png) ![Lock screen reminder to pick up an order, sent by the ship from store app](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-pickup-reminder.png?width=1383&height=1030&name=ship-from-store-pickup-reminder.png) Optimize Store Fulfillment ### Keep Customers in the Loop Keep customers informed at every stage by **triggering automated emails** for order-in-progress updates, ready-to-ship notifications with tracking details, and order-delivered confirmations. ![Order delivered notification on a phone, sent after ship from store fulfillment](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/order-delivered-email-to-customers.png?width=1383&height=1030&name=order-delivered-email-to-customers.png) ![Order delivered notification on a phone, sent after ship from store fulfillment](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/order-delivered-email-to-customers.png?width=1383&height=1030&name=order-delivered-email-to-customers.png) Optimize Store Fulfillment ### Fulfill Transfer Order from Stores The Fulfillment App also provides the ability to **fulfill transfer orders from stores**. Fulfillment teams can easily pick, pack and ship transfer order items to move inventory between stores or from stores to warehouses. ![Transfer orders fulfilled from stores in the ship from store app on a tablet](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/fulfill-transfer-orders-in-stores.png?width=1200&height=954&name=fulfill-transfer-orders-in-stores.png) Optimize Store Fulfillment ### BOPIS App Fulfillment Support Retailers with low order volume can fulfill shipping orders directly from the BOPIS App, reducing operation overhead for training teams on two interfaces. ![Ship from store app setting to show shipping orders alongside pickup orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/fulfill-shipping-bopis-orders.png?width=700&height=466&name=fulfill-shipping-bopis-orders.png) ![Ship from store app setting to show shipping orders alongside pickup orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/fulfill-shipping-bopis-orders.png?width=938&height=625&name=fulfill-shipping-bopis-orders.png) Optimize Store Fulfillment ### Track Fulfillment Performance **Multiple fulfillment reports** designed to track  multiple metrics. Keep an eye on order fill rates, shipping rates, and daily shipped orders. Monitor unfulfilled orders to improve delivery times and fulfillment. Identify top-performing stores and address any fulfillment bottlenecks. ![Ship from store fulfillment metrics dashboard on a tablet](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-fulfillment-metrics.png?width=800&height=636&name=ship-from-store-fulfillment-metrics.png) ![Ship from store fulfillment metrics dashboard on a tablet](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-fulfillment-metrics.png?width=2000&name=ship-from-store-fulfillment-metrics.png) ## Address Fulfillment Barriers Address Fulfillment Barriers ### Handle Exceptions When the last unit of an ordered item is damaged, worn out, or out of stock, the app enables partial or full order rejection. It also allows bulk rejection of all orders containing the same item. **Logging inventory variance** along with the **rejection reasons** eliminates inventory discrepancies and prevent future orders from being routed to the same store. ![Rejecting a ship from store order on a tablet](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-reject-order.png?width=1200&height=954&name=ship-from-store-reject-order.png) ![Rejecting a ship from store order on a tablet](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-reject-order.png?width=2000&name=ship-from-store-reject-order.png) Address Fulfillment Barriers ### Reduce Rejection Rate Get a **consolidated view of all rejection data** at one place. Identify patterns and root causes of order rejections to improve tracking and make informed decision-making. Get a consolidated view of all rejection data at one place. Identify patterns and root causes of order rejections to improve tracking and make informed decision-making. ![Ship from store rejections page on a tablet listing rejected orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-rejections-page.png?width=1200&height=954&name=ship-from-store-rejections-page.png) ![Ship from store rejections page on a tablet listing rejected orders](https://www.hotwax.co/hs-fs/hubfs/ship-from-store-use-case/ship-from-store-rejections-page.png?width=2000&name=ship-from-store-rejections-page.png) ## Start your Omnichannel Transformation [Book a demo](https://www.hotwax.co/connect) [![HotWax Commerce](https://www.hotwax.co/hubfs/Hotwax-2021/HotWax_February2020/Images%20Icons,%20Apparel%20background,%20Hexagon/logo-hotwax-dark.svg)](https://www.hotwax.co/) ### Connect ### Headquarters 175 S Main St Suite 1310, Salt Lake City, UT 84111 - Product - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - [FAQ](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-updates) - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation) - Use cases - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - Solutions - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) © 2026 HotWax Commerce