--- title: Daily Unfulfilled Orders Report description: Track unfulfilled orders by location and service level, including standard shipping, same-day, next-day, and store pickup. See the report. image: https://www.hotwax.co/hubfs/bi-reports/dashboard-banners/fulfillment-reports/daily-unfulfilled-orders-report-dashboard.png --- [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/hotwax-logo.png?width=200&height=63&name=hotwax-logo.png)](https://www.hotwax.co/) [![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=200&height=63&name=HWCLogoDarkMode.png)](https://www.hotwax.co/) ☰ - Product - Overview - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture) - [MCP Server](https://www.hotwax.co/product/technology/mcp-server) - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing) - [FAQ](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-updates) - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation) - Integrations - [Shopify](https://www.hotwax.co/shopify-order-management-integration) - [NetSuite](https://www.hotwax.co/hotwax-netsuite-integration) - [All Integrations](https://www.hotwax.co/all-integrations/) - Use Cases - By Business Benefits - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Inventory Transfers](https://www.hotwax.co/inventory-transfers) - [Cycle Counts](https://www.hotwax.co/cycle-count) - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) - By Business Model - [Footwear](https://www.hotwax.co/industries/footwear) - [Jewelry](https://www.hotwax.co/industries/jewelry) - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion) - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care) - [Travel](https://www.hotwax.co/industries/travel-and-bags) - Resources - [Blog](https://www.hotwax.co/blog) - [Podcast](https://www.hotwax.co/podcast) - [Whitepaper](https://www.hotwax.co/whitepaper) - [Luxury Order Management](https://www.hotwax.co/order-management-system-for-luxury-brands) - [Comparing Order Management Capabilities B/W Shopify and HotWax](https://www.hotwax.co/comparing-order-management-capabilities-between-shopify-and-hotwax) - [How To Do By Online Pick-Up In Store Right](https://www.hotwax.co/how-to-do-buy-online-pick-up-in-store-right) - [Solution Briefs](https://www.hotwax.co/solution-briefs) - [Demo Videos](https://www.hotwax.co/demo-videos/) - [Sample BI Reports](https://www.hotwax.co/business-intelligence-bi-reports) - Company - [Our Story](https://www.hotwax.co/about-us/our-story/) - [Team](https://www.hotwax.co/about-us/) - [Partners](https://www.hotwax.co/become-a-partner) - [Customers](https://www.hotwax.co/customers) - [Pressroom](https://www.hotwax.co/hotwax-commerce-pressroom) - [Social Impact](https://www.hotwax.co/social-impact-hotwax-commerce) - [Events](https://www.hotwax.co/events-and-conferences) - [Security](https://www.hotwax.co/privacy-and-security) [Book a demo](https://cta-na2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLISXXGkcOtRysPKfjcriLyodY4rudkc50veKlKDe8q2B1%2FRWGeLxDhbY%2BkohRU8XspED5h92umpu7OkRZM1bllkBJKAFAlbNGEnCRAQX7O752HQT17G9v%2FBCweH%2FXvHlZ5%2FUC0MRPtKYCn5XoGb8TpxbLxvKbLalLOZcHeqoaHicFtr15mZOUkn2Y06IxHVsa5b0g%3D%3D&portalId=6357099) Fulfillment Reports ![Sample Daily Unfulfilled Orders Report dashboard with charts and order data, a HotWax Commerce BI report](https://www.hotwax.co/hs-fs/hubfs/bi-reports/dashboard-banners/fulfillment-reports/daily-unfulfilled-orders-report-dashboard.png?width=1600&height=838&name=daily-unfulfilled-orders-report-dashboard.png) # Daily Unfulfilled Orders Report ## Sample Daily Unfulfilled Orders report Merchants set benchmarks for fulfilling orders. Generally, merchants intend to complete order fulfillment within a seven-day maximum time frame. If any order’s fulfillment takes more than seven days, it draws a merchant’s attention.   To avoid order delays, merchants prefer to check all the pending orders at the facilities and alert fulfillment locations to speed up order fulfillment.   The **Daily** **Unfulfilled Orders Report** provides the data for all unfulfilled orders at different fulfillment locations. These can be standard, same-day/next-day delivery or store pick-up orders. The report also shows the last brokered facility and order brokered time which helps retailers analyze unfulfilled orders and mitigate challenges in the omnichannel order fulfillment pipeline.   ## What the report shows The report lists open order lines across every fulfillment location. - **Order references:** the HotWax Commerce order ID and the Shopify order ID. - **Location:** where the order is waiting to be fulfilled. - **Item:** the item description, with style, color, and size. - **Brokering:** the date and time the order was brokered to its current location.   ## How teams use it eCommerce and retail leaders filter for orders brokered longer ago than their fulfillment benchmark and send each location its own list to clear. The report covers standard, same-day or next-day, and store pickup orders, so one view shows every type of delay. Grouping by location shows which stores or warehouses hold the most aging orders. If one location keeps appearing, the team can look at its staffing, its inventory accuracy, or the routing rules that send orders there. Watching the list shrink day by day is a simple way to confirm that a backlog is being cleared. Customer service teams also use the list to contact customers about late orders before those customers have to ask. The Daily Unfulfilled Orders Report is one of the pre-configured reports in the [HotWax Commerce BI report library](https://www.hotwax.co/business-intelligence-bi-reports), which covers demand and sales, fulfillment, pre-orders, returns, and more.   User Head of eCommerce, Vice President of Retail   ## Glossary ![Glossary table of Daily Unfulfilled Orders Report fields and what each field means](https://www.hotwax.co/hs-fs/hubfs/bi-reports/tables-for-reports/fulfillment-reports/daily-unfulfilled-orders-report-glossary.png?width=860&height=605&name=daily-unfulfilled-orders-report-glossary.png)   [![HotWax Commerce](https://www.hotwax.co/hubfs/Hotwax-2021/HotWax_February2020/Images%20Icons,%20Apparel%20background,%20Hexagon/logo-hotwax-dark.svg)](https://www.hotwax.co/) ### Connect ### Headquarters 175 S Main St Suite 1310, Salt Lake City, UT 84111 - Product - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/) - [FAQ](https://www.hotwax.co/frequently-asked-questions) - [Product Updates](https://www.hotwax.co/product-update) - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation) - Use cases - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/) - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing) - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software) - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/) - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/) - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software) - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management) - Solutions - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/) - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/) © 2026 HotWax Commerce ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Aditya Patel", "url" : "https://www.hotwax.co/bi-reports/author/aditya-patel" }, "dateModified" : "2026-08-18T07:01:40.203Z", "datePublished" : "2023-06-14T12:13:13.000Z", "headline" : "Daily Unfulfilled Orders Report", "image" : [ "https://www.hotwax.co/hubfs/bi-reports/dashboard-banners/fulfillment-reports/daily-unfulfilled-orders-report-dashboard.png" ], "mainEntityOfPage" : { "@id" : "https://www.hotwax.co/bi-reports/daily-unfulfilled-orders-report", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.hotwax.co/hubfs/hotwax-logo.png" }, "name" : "HotWax Commerce" } } ```