---
title: "Product Releases: February 2024"
description: See the February 2024 updates for order-value routing thresholds and more stable sequential SFTP inventory imports. See how it works.
image: https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/february-2024-release-notes.png
---

[![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/hotwax-logo.png?width=200&height=63&name=hotwax-logo.png)](https://www.hotwax.co/)

[![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=200&height=63&name=HWCLogoDarkMode.png)](https://www.hotwax.co/)

☰

- Product 
    - Bundles 
          - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/)
          - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management)
          - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/)
    - Intelligence 
          - [MCP Server](https://www.hotwax.co/product/technology/mcp-server)
          - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing)
    - Technology 
          - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture)
          - [Security](https://www.hotwax.co/privacy-and-security)
- Use Cases 
    - By Business Benefits 
          - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling)
          - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/)
          - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing)
          - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software)
          - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)
          - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/)
          - [Inventory Transfers](https://www.hotwax.co/inventory-transfers)
          - [Cycle Counts](https://www.hotwax.co/cycle-count)
          - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software)
          - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/)
    - By Business Model 
          - [Footwear](https://www.hotwax.co/industries/footwear)
          - [Jewelry](https://www.hotwax.co/industries/jewelry)
          - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion)
          - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care)
          - [Travel](https://www.hotwax.co/industries/travel-and-bags)
- Resources 
    - Learn 
          - [Blogs](https://www.hotwax.co/blog)
          - [Guides](https://www.hotwax.co/guides)
          - [Whitepapers](https://www.hotwax.co/whitepaper)
          - [Solution Briefs](https://www.hotwax.co/solution-briefs)
          - [Engineering Blog](https://www.hotwax.co/engineering)
    - Product Help 
          - [Product Updates](https://www.hotwax.co/product-updates)
          - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation)
          - [Shopify Integration](https://www.hotwax.co/shopify-order-management-integration)
          - [NetSuite Integration](https://www.hotwax.co/hotwax-netsuite-integration)
          - [Sample BI Reports](https://www.hotwax.co/business-intelligence-bi-reports)
          - [FAQs](https://www.hotwax.co/frequently-asked-questions)
    - Media 
          - [Podcast](https://www.hotwax.co/podcast)
          - [Demo Videos](https://www.hotwax.co/demo-videos/)
- Company 
    - [Our Story](https://www.hotwax.co/about-us/our-story/)
    - [Team](https://www.hotwax.co/about-us/)
    - [Partners](https://www.hotwax.co/become-a-partner)
    - [All Integrations](https://www.hotwax.co/all-integrations/)
    - [Customers](https://www.hotwax.co/customers)
    - [Pressroom](https://www.hotwax.co/hotwax-commerce-pressroom)
    - [Social Impact](https://www.hotwax.co/social-impact-hotwax-commerce)
    - [Events](https://www.hotwax.co/events-and-conferences)

[Book a demo](https://cta-na2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLISXXGkcOtRysPKfjcriLyodY4rudkc50veKlKDe8q2B1%2FRWGeLxDhbY%2BkohRU8XspED5h92umpu7OkRZM1bllkBJKAFAlbNGEnCRAQX7O752HQT17G9v%2FBCweH%2FXvHlZ5%2FUC0MRPtKYCn5XoGb8TpxbLxvKbLalLOZcHeqoaHicFtr15mZOUkn2Y06IxHVsa5b0g%3D%3D&portalId=6357099)

# Release Notes: February 2024

 Published: March 1, 2024

## Order Management System

![Brokering threshold set by shipment value, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/set-brokering-threshold.webp)

**Order**

### Avoid Splitting for Low-value Items Using Thresholds

---

When splitting orders, retailers can now set a threshold value while brokering to prevent low-value items from being sent to a single fulfillment location.

[Read update](https://www.hotwax.co/product-updates/avoid-splitting-for-low-value-items-using-thresholds)

![Faster large data imports over SFTP, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/shared/large-data-import-performance.webp)

**Inventory**

### Performance Improvements While Importing Large Data Files

---

HotWax Commerce now imports inventory reset files sequentially from the SFTP location, resulting in better CPU utilization, stability, and performance.

 

[Read update](https://www.hotwax.co/product-updates/performance-improvements-while-importing-large-data-files)

 Returns

### Enhanced Return Management

Merchandisers now have the enhanced capability to search for returns by Shopify return ID, order ID, and Order Name. This significantly improves their ability to manage returns efficiently on the Sales Return page.

![Online order lookup for returns, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/common-assets/shared-images/lookup-online-orders.png?width=1000&height=685&name=lookup-online-orders.png)

## Applications

 Fulfillment

### Search products through Multiple Identifiers

Store associates can now search products through multiple identifiers such as SKU, UPC, productName, internalName, and ProductID to easily find the products.

![Product search by SKU, UPC, or name, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/search-products-multiple-identifiers.png?width=600&height=369&name=search-products-multiple-identifiers.png)

![Product search by SKU, UPC, or name, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/search-products-multiple-identifiers.png?width=600&height=369&name=search-products-multiple-identifiers.png)

 Receiving

### View Tracking Codes on the Shipment Page

Store managers will now be able to view tracking codes on the shipments page to quickly find and verify which shipment to receive against.

![Tracking code shown on the shipment page, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/rn2-view-tracking-codes-on-the-shipment-page.png?width=2000&name=rn2-view-tracking-codes-on-the-shipment-page.png)

![Tracking code shown on the shipment page, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/rn2-view-tracking-codes-on-the-shipment-page.png?width=2000&name=rn2-view-tracking-codes-on-the-shipment-page.png)

 Inventory Count

### New Graphics for Empty Screens

Store Managers will now see a feedback message when there are no orders to be exported in the facility, allowing easy identification for the users.

![New graphic for an empty screen with no orders, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/empty-screen-graphics.png?width=600&height=431&name=empty-screen-graphics.png)

![New graphic for an empty screen with no orders, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/empty-screen-graphics.png?width=600&height=431&name=empty-screen-graphics.png)

 Import

### View Item Count

Catalog Managers will now see the complete item count on the inventory review page, enhancing user experience and easy quantity identification

![Item count shown on an order, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/view-item-count.png?width=600&height=284&name=view-item-count.png)

![Item count shown on an order, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/view-item-count.png?width=600&height=284&name=view-item-count.png)

 Facilities

### Add Phone Number

Retailers can now add or update the primary phone number for their facilities directly from the Facility Details page. This helps eliminate errors in shipping label generation where phone numbers are required.

![Phone number added to address and contact details, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/add-phone-number.png?width=600&height=534&name=add-phone-number.png)

![Phone number added to address and contact details, in the HotWax Commerce February 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/feb-2024/add-phone-number.png?width=600&height=534&name=add-phone-number.png)

[![HotWax Commerce](https://www.hotwax.co/hubfs/Hotwax-2021/HotWax_February2020/Images%20Icons,%20Apparel%20background,%20Hexagon/logo-hotwax-dark.svg)](https://www.hotwax.co/)

### Connect

### Headquarters

175 S Main St Suite 1310,   
 Salt Lake City, UT 84111

- Product 
    - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/)
    - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management)
    - [FAQ](https://www.hotwax.co/frequently-asked-questions)
    - [Product Updates](https://www.hotwax.co/product-updates)
    - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation)
- Use cases 
    - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/)
    - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing)
    - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software)
    - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)
    - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/)
    - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software)
- Solutions 
    - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/)
    - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/)

© 2026 HotWax Commerce