Product Releases: September 2024

Post-purchase shipment notification sent to customers, in the HotWax Commerce September 2024 release

Fulfillment

Update Customers with Post-Purchase Shipment Notifications

Retailers can now send email/SMS to customers after their purchase, including shipment, delivery progress, exceptions, and returns, with links to easily track their order status.

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API

Set Safety Stock with API

Retailers can now use a new API endpoint in HotWax Commerce to set safety stock levels on products individually or in bulk.

Safety stock set through the API, in the HotWax Commerce September 2024 release

API

Adjust Inventory Variance with API

Retailers can now use API to update inventory variances in the HotWax Commerce. Inventory adjustments made in the HotWax Commerce are synced to Shopify, ensuring accurate stock levels across both platforms.

API request adjusting inventory variance for a facility, in the HotWax Commerce September 2024 release

Bulk import of cycle counts, in the HotWax Commerce September 2024 release

Inventory Cycle Count

Bulk Import Cycle Counts

Operations teams can now easily create and assign multiple cycle counts to different locations at once using the new bulk import feature in the Cycle Count App.

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BOPIS

View Picklist for BOPIS Orders

Store associates can now print picklists for BOPIS orders, making it easier to review handling instructions and ensure accurate picking and packing of order items.

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Fulfillment

Activate Gift Cards Directly from the Fulfillment App

Fulfillment teams can now initiate gift cards activation directly from the Fulfillment App, simplifying and speeding up in-store gift card order fulfillment.

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Rejection reasons chosen for kit components, in the HotWax Commerce September 2024 release

Fulfillment

Choose Rejection Reasons for Kit Components

Store managers can now reject kit orders while specifying rejection reasons for each component, improving visibility into which component caused the issue and accurately updating the overall kit inventory.

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Shipping labels generated from the preferred carrier, in the HotWax Commerce September 2024 release

Fulfillment

Generate Shipping Labels from the Preferred Carrier

Retailers can now generate shipping labels from their preferred carrier from the Fulfillment App, providing greater control over shipping for stores working with multiple carriers.

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Fulfillment

Specify Tracking Codes

Store associates can also manually enter tracking codes in the Fulfillment App, offering flexibility to address shipping label errors and manage external carriers, ensuring timely shipment processing.

Tracking codes specified for a shipment, in the HotWax Commerce September 2024 release

Fulfillment

Print Transfer Order Picklist

Store associates can now print transfer order picklists, simplifying item verification and ensuring greater accuracy during transfer order fulfillment.

Release Notes: September 2024

Order Management System

Fulfillment

Update Customers with Post-Purchase Shipment Notifications

Set Safety Stock with API

Adjust Inventory Variance with API

Applications

Inventory Cycle Count

Bulk Import Cycle Counts

BOPIS

View Picklist for BOPIS Orders

Fulfillment

Activate Gift Cards Directly from the Fulfillment App

Fulfillment

Choose Rejection Reasons for Kit Components

Fulfillment

Generate Shipping Labels from the Preferred Carrier

Specify Tracking Codes

Print Transfer Order Picklist

Connect

Headquarters