In March 2026, we introduced a central dashboard to monitor the health of your Shopify integration and added new tools for managing brands directly in the product catalog. These updates focus on providing better visibility into your data and making daily inventory tasks more straightforward.

Shopify Integration

Historical order migration

HotWax Commerce updating handling for historical Shopify orders and transactions linked to new returns. Historical transaction sync allows you to import past customer activity without impacting your current physical inventory levels. The system flags any unsuccessful historical transactions as warnings so that your current order processing continues without interruption. Sources: hotwax-shopify-oms-bridge#109, hotwax-shopify-oms-bridge#72

Merchandising & Inventory

Product catalog management

You can now add and edit brand names directly on the Product View page. We also automated how the system handles clearance categories based on price and improved support for multi-store product configurations. These updates make it easier to manage product visibility and availability across all your storefronts. Sources: hotwax-oms#343, oms#398, oms#433, oms#441, oms#435, hotwax-oms#457, hotwax-oms#438, hotwax-oms#447

Inventory adjustments and variances

Retailers can now log inventory discrepancies across both mobile and backend systems. New tools record product variances through product lookup or bulk scanning data to help stores log adjustments. Sources: inventory-count#1382, hotwax-poorti#228, hotwax-poorti#225, oms#409

Facility and store configuration

We updated how facility groups and product store associations are managed, allowing you to use the API to update facility groups and associate them with product stores. We also fixed a bug that prevented the storefront from updating in real time when facilities were added to or removed from the BOPIS facility group. A fix for facility contact mechanisms also ensures that address and contact data can be removed when necessary. Sources: oms#425, hotwax-oms#356, hotwax-oms#431, hotwax-oms#440, hotwax-oms#465

Returns & Refunds

Refund and return processing

This release improves how Shopify returns are handled. The system now falls back to a designated restocking facility when a refund originates from the unified inventory location on Shopify and stores tax rates exactly as they are received. Customer notes from Shopify are now included on return line items, and exchange orders are natively linked to their original returns. Sources: hotwax-shopify-oms-bridge#124, hotwax-shopify-oms-bridge#86, hotwax-shopify-oms-bridge#79, mantle-shopify-connector#276, hotwax-shopify-oms-bridge#75, hotwax-shopify-oms-bridge#70, hotwax-ofbiz-oms-usl#16, hotwax-oms#436

Fulfillment & Orders

Transfer order tracking

We improved how internal inventory movements are tracked across timezones. The system now reports precise receive dates for transfer orders and allows you to filter transfer order items by status. Sources: receiving#656, oms#426, oms#432

NetSuite integration

The NetSuite connector now supports importing cycle count identifiers. For transfer orders, we now share HotWax Item Sequence IDs with NetSuite to improve data synchronization and drive alerts for out of sync items. Sources: mantle-netsuite-connector#220, mantle-netsuite-connector#200, mantle-netsuite-connector#208, mantle-netsuite-connector#214

User Experience

Interface improvements

We refined several UI components to make data easier to read. Settings pages now display dropdown menus correctly on smaller screens. On the Product Inventory page, transactions are now sorted chronologically, and filters are context-aware based on the selected product store. Sources: transfers#189, hotwax-oms#390, hotwax-oms#344

System & Core Updates

System logging and monitoring

We standardized logging across the Shopify bridge, NetSuite connector, and order routing engine. These logs now use a consistent format with more context, making it easier to monitor system performance and resolve issues quickly. Sources: hotwax-shopify-oms-bridge#61, mantle-netsuite-connector#203, OrderRouting#111

Financial data feeds and utilities

Financial data feeds now use centralized system properties for date filtering, ensuring consistency across report generation. We also introduced new utilities for CSV file management and job tracking to support more reliable data processing. Sources: hotwax-ofbiz-oms-usl#19, mantle-netsuite-connector#216, hotwax-maarg-util#35, hotwax-maarg-util#37, hotwax-maarg-util#32, hotwax-maarg-util#28, mantle-shopify-connector#279, mantle-netsuite-connector#210