Take full control of your omnichannel inventory.
Apply intelligent inventory rules like safety stock, thresholds, and suppress inventory from offline fulfillment locations while controlling what’s Available to Promise (ATP) on each channel, all from one platform.
Unified inventory
Unified inventory produces a single sellable inventory count for every product sold online even if it is stocked at multiple locations.
By integrating with POS, WMS, and ERP systems for a complete company-wide inventory view, unified inventory creates a single, simple sellable inventory number that is easy to integrate with sales channels without compromising omnichannel configurations.
Unified inventory
Inventory from every store, warehouse, and 3PL is combined, along with incoming inventory on purchase orders, then adjusted automatically by your rules: safety stock, thresholds, and locations that don't sell online. Once a product is set up, it is ready to sell on every channel without overselling or underselling.
Available to promise
Inventory promised to orders that are still waiting to be routed is left out of sellable inventory. Retailers commit stock to an order at the company level, even while the order is on hold or being reallocated.
Available to promise
Acing in-store customer experience is one of the highest priorities for omnichannel retailers. Unifying inventory allows retailers to set aside safety stock at individual locations so that walk-in customer experience is not compromised by online fulfillment.
Unified inventory accounts for safety stock even on sales channels that don’t support safety stock.
Available to promise
Fulfillment teams sometimes find damaged or missing units they can't ship. A safety stock at warehouses holds back a small buffer before inventory is published online, so orders aren't canceled because the count promised more than was really there.
Available to promise
While safety stock applies to one product at one location, a global threshold adds a buffer at the company level. It applies to the combined inventory count, so there is one setting to manage instead of a buffer for every store and warehouse. Channels with strict penalties, like marketplaces, can get a higher buffer of their own.
Inventory allocation
Choose which stores contribute to online sales. Inventory at offline-only locations is left out before anything is published, so it is never promised to online customers. Retailers can also set fallback locations that don't publish inventory online but can fulfill orders as a last resort when stock runs out elsewhere.
Inventory allocation
Every location plays a different role. Busy stores can contribute inventory only for BOPIS, keeping stock for walk-in shoppers, while stores with more space can support both pickup and ship from store.
Inventory allocation
Unified inventory also gives retailers a level of control that would natively be impossible to configure on any sales channel. Retailers can control inventory locations down to the SKU level, deciding where and how products are sold.
Hot product launches can be reserved for in-store pickup or warehouse fulfillment to protect stock for foot traffic. Items with special packaging or handling needs can be limited to specific fulfillment locations, while the rest of the catalog ships as usual. No matter the scenario, unified inventory makes it configurable.
Unified inventory management combines inventory from every store, warehouse, POS, and ERP into one view, then publishes a single sellable count to each sales channel. In HotWax Commerce, it is part of the order management system (OMS). Rules like safety stock and thresholds are applied first, so channels only sell what the business can fulfill.
Inventory visibility software shows how much of each product is available at every location and on every channel, in real time. In HotWax Commerce, inventory visibility is part of the OMS: it combines store, warehouse, 3PL, and incoming inventory, applies your rules, and publishes a sellable count to each channel.
Real-time sync moves a number between systems quickly. Unified inventory decides which number to sync: it combines every location, subtracts reservations, safety stock, and thresholds, and leaves out offline locations, then syncs that sellable count to every channel in real time.
Yes. HotWax Commerce connects to Shopify POS and other POS systems such as Oracle Xstore, so store inventory is part of the same sellable count your website and marketplaces see.
Available to promise is the quantity a retailer can actually sell. It starts with inventory on hand and subtracts units reserved for orders, safety stock, thresholds, orders waiting to be routed, and inventory at locations that don't sell online.
Yes. Retailers can publish inventory from different groups of locations to each channel, set a higher buffer for channels with strict penalties such as marketplaces, and keep certain products off specific channels.
Yes. HotWax Commerce integrates natively with NetSuite and combines NetSuite warehouse inventory with store and POS inventory into one sellable count for Shopify and other channels.