Real-time inventory visibility across every location

Unified inventory

Get a unified view of inventory

Inventory from every store, warehouse, and 3PL is combined, along with incoming inventory on purchase orders, then adjusted automatically by your rules: safety stock, thresholds, and locations that don't sell online. Once a product is set up, it is ready to sell on every channel without overselling or underselling.

Unified inventory view across channels in HotWax Commerce
Unified inventory view across channels in HotWax Commerce

Prevent stockouts and improve fill rate

Available to promise

Protect in-store inventory with safety stock

Acing in-store customer experience is one of the highest priorities for omnichannel retailers. Unifying inventory allows retailers to set aside safety stock at individual locations so that walk-in customer experience is not compromised by online fulfillment.

Unified inventory accounts for safety stock even on sales channels that don’t support safety stock.

Setting safety stock at a store location
Setting safety stock at a store location

Available to promise

Keep a buffer for damaged or missing stock

Fulfillment teams sometimes find damaged or missing units they can't ship. A safety stock at warehouses holds back a small buffer before inventory is published online, so orders aren't canceled because the count promised more than was really there.

Control where inventory sells

Inventory allocation

Leave out offline locations

Choose which stores contribute to online sales. Inventory at offline-only locations is left out before anything is published, so it is never promised to online customers. Retailers can also set fallback locations that don't publish inventory online but can fulfill orders as a last resort when stock runs out elsewhere.

Excluding offline store inventory from online sales

Unified inventory management FAQs

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