Omnichannel Retail
Omnichannel retailing has become a top priority for retailers today. Many are adopting Shopify as their platform of choice to unify online and in-store operations. While Shopify’s capabilities initially appealed to small and mid-sized retailers, it is now being embraced by many enterprise retailers.
Shopify offers robust eCommerce tools, but its out-of-the-box capabilities often fall short for enterprise retailers with omnichannel needs. Gaps exist in areas like advanced order management, sophisticated routing in-store inventory management, returns management, customer relationship management and more.
The good news is retailers can now leverage a proven, scalable and seamless tech stack designed specifically for omnichannel retailing.
Based on extensive experience with Shopify retailers, this stack is:
Proven: Trusted by many leading brands.
Scalable: Handles thousands of orders per day without hiccups.
Seamless: Comes with pre-built integrations that minimize data loss or leaks, with built-in auditing tools to quickly identify and resolve issues.
Technology blueprint for omnichannel retailing.
Omnichannel retail tech stack template and system responsibilities.
Order fulfillment (Ship From Store, Warehouse Fulfillment, Buy Online Pick-Up In Store).
Inventory management (Purchase Orders, Transfer Orders, Cycle Counts).
Returns management (Online Returns with Loop, In-Store Returns with Shopify POS).