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Pre-Built Integration

Simplify workflows by leveraging a direct integration with Shopify and Shopify POS, eliminating the need for complex middleware solutions. This pre-built integration is ready to use, saving valuable time and resources.

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Connect Multiple Shopify Stores

Easily manage multiple Shopify storefronts by keeping inventory up-to-date and orders synchronized across all of them. Single Shopify store or a network of them, the integration scales to meet the needs.

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Modern Architecture

Leverage modern integration tech offered by Shopify like GraphQL and REST APIs that streamline data exchange, ensuring reliability and scalability. This allows effortless connection with any application or channel, now and in the future.

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Bi-directional Communication

Achieve true synchronization between Shopify and HotWax Commerce with bidirectional communication. This means that any updates, whether they relate to inventory changes or order statuses, are instantly reflected across both platforms. Data is always consistent.

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Advanced Reporting and Analytics

Gain valuable insights into Shopify workflows with detailed reports on sales trends, order processing efficiency, inventory performance, and customer behavior. Utilize these analytics to make data-driven decisions, optimize business strategies and fine-tune operations.

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Data Integrity

Daily reconcile sales, returns, and appeasements data. Spot potential systemic issues early on by utilizing auto-generated gap analysis dashboards. These insights help identify any inconsistencies in data spread across integrated systems, guaranteeing that data remains accurate and reliable.

#1 Alternative to Fluent Commerce

HotWax Commerce vs Fluent Commerce:
The Ultimate Comparison

#1 Alternative to Fluent Commerce

HotWax Commerce vs. Fluent Commerce: The Ultimate Comparison

LEADING BRANDS THAT TRUST HOTWAX COMMERCE

Choosing the Right OMS for Your Retail Business

Choosing the right Order Management System (OMS) is critical to your retail success. However, the challenge lies in assessing the key factors to select an OMS solution that supports both current needs and future growth.

Is the OMS flexible and easy to implement, or does it require heavy reliance on third-party partners for deployment? What is the total cost of ownership over time? How quickly can the solution be up and running to meet market demands? Does the system simplify operations, or does it introduce unnecessary complexity? And, perhaps most importantly, how does the vendor approach the relationship—are they a partner invested in your long-term success, or just a service provider?

In this detailed comparison, see why HotWax Commerce stands out as the most efficient, cost-effective, and retailer-friendly OMS compared to Fluent Commerce.

HotWax Commerce vs Fluent Commerce

Aspect
HotWax Commerce
Fluent Commerce
 
Dependency
 
Implementation and deliveries are fully managed by the in-house HotWax team, ensuring faster implementation, quick updates, and prioritized feature requests.
 
Implementation and deliveries are  reliant on third-party system integrators, leading to higher costs, slower implementation, and delayed updates.
Time-to-Market
Faster implementation (3–4 months) due to in-house expertise and pre-built integrations.
Slower implementation (6+ months) due to reliance on third-party vendors for customizations and integrations.
Cost of Implementation
Low: Implementation fee of $10,000.
High: Implementation fees start at $100,000 and can go up to $1 million. Makes sense for tier-1 enterprise retailers (e.g., Target, Walmart) but impractical for medium and tier-2 enterprise retailers.
System Complexity
User-friendly, intuitive interface designed for retailers of all sizes. Minimal training required.
Complex system, best suited for large enterprises (e.g., Target, Walmart). Overwhelming for medium and tier 2 enterprise retailers.
Pre-built Integration with Shopify & NetSuite
Seamless, no-cost integration with Shopify & NetSuite. Supports advanced features like management of gift cards, bundles, kits, and digital products.
 No native integration with Shopify & NetSuite. Requires costly third-party connectors, increasing complexity.

 

Comparison Between HotWax Commerce and Fluent Commerce

 

Key Benefits of HotWax Commerce

Group 1
Lower Implementation Fee
Lower implementation fee with pre-built integrations included at no extra cost.
Group 4
Faster Time-to-Market
Implement within 3–4 months thanks to in-house expertise and pre-built Shopify integrations.
Group 2
In-House Team Support
No reliance on third-party vendors, get direct support and faster updates from the product team.
Group 3
Retailer-Friendly Design
Intuitive, user-friendly interface tailored for medium and enterprise retailers, requiring minimal training.
Group 6

Seamless Shopify Integration
No-cost integration with advanced features like gift cards, bundles, kits, and digital products.

Pre-built Integrations

Why Leading Retail Brands Chose HotWax Commerce

Frank And Oak

We wanted a platform that offers powerful order and inventory management, while being simple to use and has a robust out-of-the-box integration with NetSuite and Shopify, and that makes HotWax Commerce an easy choice for us.
 
This partnership helps Frank And Oak to accomplish a key part of our vision - to provide a truly seamless omnichannel experience to our customers around the world.
 
System Integration
Integrations UCG
Leo Lo
LEO LO
CHIEF TECHNOLOGY OFFICER

Krewe-1

HotWax Commerce has a robust out-of-the-box integration with NetSuite and Shopify for order management and store inventory management, and that makes them an easy choice for us.
 
System Integration
Krewe

 

Jeff Jones
JEFF JONES
DIRECTOR OF INFORMATION TECHNOLOGY
Perry Ellis
We decided to go with HotWax Commerce after assessing various solutions. On top of the company’s proven track record of working with Shopify retailers, the solutions can be implemented at a pace that aligns with the unique needs of our brands.
 
System Integration
Integrations PE
Raymond
RAYMOND CONESA
VP OF ECOMMERCE OPERATIONS
ADOC
The ability to connect our vast store network across five countries to each of our Shopify sites with HotWax Commerce and their unique focus on Shopify merchants like us makes them the right choice for our company.
 
System Integration
adoc integrations
Lizzy
ELIZABETH PHILLIP
DIGITAL EXPERIENCE AND CUSTOMER SUPPORT MANAGER

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