---
title: "Product Releases: December 2024"
description: "HotWax Commerce's December updates: revamped Re-Route Fulfillment App, job insights in Job Manager, 24-hour cycle count logs, and new hard count feature."
image: https://www.hotwax.co/hubfs/product-updates-and-release-notes/2024/december-product-updates/release-notes-dec-2024.jpg
---

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[![HotWax Commerce](https://www.hotwax.co/hs-fs/hubfs/Common%20assets/Logos/HotWax/HWCLogoDarkMode.png?width=200&height=63&name=HWCLogoDarkMode.png)](https://www.hotwax.co/)

☰

- Product 
    - Bundles 
          - [Order Management System](https://www.hotwax.co/product/omnichannel-order-management-system/)
          - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management)
          - [Omnichannel Suite](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/)
    - Intelligence 
          - [MCP Server](https://www.hotwax.co/product/technology/mcp-server)
          - [AI Powered Order Routing](https://www.hotwax.co/product/technology/ai-powered-order-routing)
    - Technology 
          - [OMS Architecture](https://www.hotwax.co/product/technology/oms-architecture)
          - [Security](https://www.hotwax.co/privacy-and-security)
- Use Cases 
    - By Business Benefits 
          - [Prevent Overselling](https://www.hotwax.co/use-cases/prevent-overselling)
          - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/)
          - [Order Routing](https://www.hotwax.co/solution/configurable-order-routing)
          - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software)
          - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)
          - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/)
          - [Inventory Transfers](https://www.hotwax.co/inventory-transfers)
          - [Cycle Counts](https://www.hotwax.co/cycle-count)
          - [Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software)
          - [Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/)
    - By Business Model 
          - [Footwear](https://www.hotwax.co/industries/footwear)
          - [Jewelry](https://www.hotwax.co/industries/jewelry)
          - [Fashion & Apparel](https://www.hotwax.co/industries/apparel-and-fashion)
          - [Beauty](https://www.hotwax.co/industries/beauty-and-personal-care)
          - [Travel](https://www.hotwax.co/industries/travel-and-bags)
- Resources 
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    - Product Help 
          - [Product Updates](https://www.hotwax.co/product-updates)
          - [Knowledge Base](https://www.hotwax.co/hotwax-commerce-documentation)
          - [Shopify Integration](https://www.hotwax.co/shopify-order-management-integration)
          - [NetSuite Integration](https://www.hotwax.co/hotwax-netsuite-integration)
          - [Sample BI Reports](https://www.hotwax.co/business-intelligence-bi-reports)
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    - [Social Impact](https://www.hotwax.co/social-impact-hotwax-commerce)
    - [Events](https://www.hotwax.co/events-and-conferences)

[Book a demo](https://cta-na2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLISXXGkcOtRysPKfjcriLyodY4rudkc50veKlKDe8q2B1%2FRWGeLxDhbY%2BkohRU8XspED5h92umpu7OkRZM1bllkBJKAFAlbNGEnCRAQX7O752HQT17G9v%2FBCweH%2FXvHlZ5%2FUC0MRPtKYCn5XoGb8TpxbLxvKbLalLOZcHeqoaHicFtr15mZOUkn2Y06IxHVsa5b0g%3D%3D&portalId=6357099)

# Release Notes: December 2024

 Published: January 01, 2025

## Applications

 App Suite

### Improved Facility Selector

Retailers can now search for facilities and view their full names in the facility selector across all HotWax apps, making facility switching more intuitive and efficient.

![Improved facility selector on a tablet in the Fulfillment App, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/improved-facility-selector.png?width=800&height=620&name=improved-facility-selector.png)

![Improved facility selector on a tablet in the Fulfillment App, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/improved-facility-selector.png?width=800&height=620&name=improved-facility-selector.png)

 Fulfillment App

### Show Completed Transfer Orders

The Transfer Order page now displays a "Show Completed Transfer Orders" button along with a feedback message when there are no open transfer orders.

![Fulfillment App transfer orders page with completed orders shown, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/tos-fulfillment-app-show.png?width=800&height=638&name=tos-fulfillment-app-show.png)

![Fulfillment App transfer orders page with completed orders shown, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/tos-fulfillment-app-show.png?width=800&height=638&name=tos-fulfillment-app-show.png)

 App Suite

### Improved Facility Selector

Retailers can now search for facilities and view their full names in the facility selector across all HotWax apps, making facility switching more intuitive and efficient.

![Improved facility selector on a tablet in the Fulfillment App, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/improved-facility-selector.png?width=1109&height=860&name=improved-facility-selector.png)

![Select facility pop-up with a search box and a list of stores, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/facility-selector.png?width=800&height=635&name=facility-selector.png)

![Cycle Count App on a tablet with extended access to count files, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2024/december-product-updates/extended-view-cycle-count-files.webp)

**Cycle Count App**

### Extended Access to Cycle Count Files

---

The operations team can now view recently uploaded counts for up to 24 hours. Detailed error descriptions (if applicable) are displayed, along with an option to download the uploaded count file for reference.

[Read update](https://www.hotwax.co/product-updates/extended-access-to-cycle-count-files)

![Hard count assigned in the Cycle Count App on tablets, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2024/december-product-updates/hard-counts-cycle-count-app.webp)

**Cycle Count App**

### Count Everything with Hard Counts

---

The operations team can now assign “hard counts” for all products across selected facilities or facility groups in one go, simplifying larger cycle counts like year-end stocktakes.

[Read update](https://www.hotwax.co/product-updates/count-everything-with-hard-counts)

 Job Manager App

### View Additional Job Details from History

The operations team can now view additional job details, including the job creator, last updated by, and running time zone, in the history section of the Job Manager App.

![Import orders job history showing who created and updated it, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/job-history-additional-details.png?width=350&height=319&name=job-history-additional-details.png)

![Import orders job history showing who created and updated it, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hs-fs/hubfs/product-updates-and-release-notes/2024/december-product-updates/job-history-additional-details.png?width=350&height=319&name=job-history-additional-details.png)

![Learn more panel explaining what the import orders job does, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2024/december-product-updates/job-details-learn-more.png)

**Job Manager App**

### Learn More About Jobs

---

Users can now click the “Learn More” button on job cards in the Job Manager App to view summarized job details, along with an option to view detailed documentation.

[Read update](https://www.hotwax.co/product-updates/learn-more-about-jobs)

![Job Manager on a tablet showing data manager logs, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2024/december-product-updates/job-manager-data-logs.webp)

**Job Manager App**

### Directly View Data Manager Logs

---

Users can now view data manager logs directly in the Job Manager App, providing quick access to detailed job execution data.

[Read update](https://www.hotwax.co/product-updates/directly-view-data-manager-logs)

![Re-Route Fulfillment App on a phone offering alternate pickup options, in the HotWax Commerce December 2024 release](https://www.hotwax.co/hubfs/product-updates-and-release-notes/2024/december-product-updates/bopis-re-route-app.webp)

**Re-Route Fulfillment App**

### Re-Route Fulfillment App 2.0

---

Launched a new version of the Re-Route Fulfillment App to provide greater flexibility to both retailers and customers in handling rejected BOPIS orders.

[Read update](https://www.hotwax.co/product-updates/re-route-fulfillment-app-2.0)

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### Connect

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- Product 
    - [Omnichannel Order Management](https://www.hotwax.co/product/omnichannel-order-management-system/)
    - [Store Inventory Management](https://www.hotwax.co/solution/store-inventory-management)
    - [FAQ](https://www.hotwax.co/frequently-asked-questions)
    - [Product Updates](https://www.hotwax.co/product-updates)
    - [Documentation](https://www.hotwax.co/hotwax-commerce-documentation)
- Use cases 
    - [Unified Inventory](https://www.hotwax.co/solution/unified-inventory/)
    - [Configurable Order Routing](https://www.hotwax.co/solution/configurable-order-routing)
    - [Ship From Store](https://www.hotwax.co/solution/ship-from-store-software)
    - [Buy Online Pick-Up In Store](https://www.hotwax.co/solution/buy-online-pick-up-in-store-bopis-software/)
    - [Pre-Orders](https://www.hotwax.co/solution/pre-orders/)
    - [Buy Online Return In Store](https://www.hotwax.co/solution/buy-online-return-in-store-boris-software)
- Solutions 
    - [Omnichannel OMS for Shopify](https://www.hotwax.co/product/omnichannel-order-management-system-for-shopify/)
    - [Omnichannel Retail Sales Audit](https://www.hotwax.co/product/omnichannel-retail-sales-audit-oresa/)

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