Product updates

HotWax brings OMS administration into the Company app

Administration should follow the operating model An omnichannel order management system depends on more than an order feed. Product stores define business scope, Shopify connections define channel access, facilities define the fulfillment network, and user permissions decide who can operate each application.

Administration should follow the operating model

An omnichannel order management system depends on more than an order feed. Product stores define business scope, Shopify connections define channel access, facilities define the fulfillment network, and user permissions decide who can operate each application.

HotWax Commerce brings those responsibilities into Company, a dedicated administration app for setting up and governing the OMS. The result is a workspace organized around the operating network rather than a collection of unrelated configuration records.

Connect Shopify and bring locations into the network

Administrators can register a Shopify connection, maintain its credentials, and review location mappings from Company. The location import workflow loads Shopify locations beside existing OMS facilities, marks locations that are already mapped, and asks the administrator to classify each new location as a retail store or warehouse.

That choice stays with the user. Company does not infer the facility type from a location name or fulfillment-service label, which avoids turning a convenient import into an incorrect network configuration.

Manage facilities, users, and application access together

Company includes facility list and detail pages alongside Users, Security Groups, and App Permissions. Administrators can review the people and facilities that make up the operating network, then manage which applications and responsibilities belong to each user or group.

Application selection persists in the URL, so an administrator can bookmark or share the exact access view. Unsupported catalog entries are removed instead of appearing as permissions that cannot be granted.

Create channel mappings where the connection is managed

Shopify payment and shipment mappings often require a corresponding OMS type before the mapping can be saved. Company can create those payment and shipment method types directly from the mapping workflow, reducing the need to leave the connection setup and create prerequisite records elsewhere.

The same administration surface can refresh the Shopify access scopes recorded for a connection. This gives teams a visible way to compare the permissions available to the app with the setup they expect.

Use guided product store setup as a preview

Company also introduces a preview of guided product store onboarding. The flow organizes product store, Shopify, order, inventory, product, and readiness checks into a resumable path. Existing detail and configuration screens remain available, and any step that depends on a backend capability not yet deployed stays visibly unavailable.

The preview sets the direction for Company: one place to establish the operating network, see what is complete, and return to unfinished setup without hiding deployment boundaries.