Release Notes: November-December'2023

Published: December 27, 2023

Order Management System

Added a New General Settings Page
General

Added a New General Settings Page


Introduced General Settings page for retailers to set up default company details, manage FTP connections, define date formats, and handle shipping methods along with box sizes.

 

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Added a New Company Settings Page
Company

Added a New Company Settings Page


Introduced a Company Settings page that offers retailers the ability to define the countries where they conduct business and their preferred payment methods.

 

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Added a new Page to Setup Shipping Carriers
Shipping Carriers

Added a new Page to Setup Shipping Carriers


Introduced a new dedicated page for seamless shipping carrier setup within HotWax Commerce to facilitate integration between HotWax Commerce and shipping carriers.

 

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Shopify shop product associations managed on a tablet, in the HotWax Commerce November and December 2023 release
Product

Manage Shopify Shop Product Associations


Retailers can now directly manage product associations between Shopify Shops from the View Products page.

 

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Added a new Data Manager Configurations page
Data Manager Configuration

Added a new Data Manager Configurations page


Introducing the Data Manager Configurations page to facilitate the management of data imports and exports between HotWax Commerce and External Systems such as ERP and eCommerce platforms.

 

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Shopify shop shipment methods managed on a tablet, in the HotWax Commerce November and December 2023 release
Shopify Shop

Manage Shopify Shop Shipment Methods


Retailers can now manage shipment methods of Shopify Shops directly from the View Shopify Shop page.

 

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Returns

Enhanced Return Management

Merchandisers now have the enhanced capability to search for returns by Shopify return ID, order ID, and Order Name. This significantly improves their ability to manage returns efficiently on the Sales Return page.

Order lookup table for finding online orders during returns, in the HotWax Commerce November and December 2023 release

Applications

BOPIS

Partially Reject Orders

Store associates can now partially reject order items that are unavailable for fulfillment.

Report an issue screen for partially rejecting an order item, in the HotWax Commerce November and December 2023 release
Report an issue screen for partially rejecting an order item, in the HotWax Commerce November and December 2023 release

BOPIS

View Payment Methods

Store associates will now see payment methods when fulfilling orders to identify the COD (Cash on Delivery) orders.

View Payment Methods
View Payment Methods
BOPIS Fulfillment App on a tablet with ship to store orders, in the HotWax Commerce November and December 2023 release
BOPIS

Launched Ship to Store feature in the BOPIS Fulfillment App


The BOPIS Fulfillment App now includes a new feature called "Ship to Store," allowing retailers to offer store pickup at later dates for products that are out-of-stock at the customer’s preferred store.

 

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BOPIS

Order Detail Page

The Order Details page is now available in all the tabs to allow store associates to view all the order-related information at any stage of the fulfillment process.

Order detail page with order status and shipment history, in the HotWax Commerce November and December 2023 release
Order detail page with order status and shipment history, in the HotWax Commerce November and December 2023 release

Receiving

Manually Close Purchase Order

Store Associates can now manually close the PO even if the complete inventory is not received, to communicate to the HotWax Commerce Order Management System that the remaining inventory of the PO will not arrive in other shipments.

Purchase order screen with a button to close the PO manually, in the HotWax Commerce November and December 2023 release
Purchase order screen with a button to close the PO manually, in the HotWax Commerce November and December 2023 release

Receiving

View Item Count

Store associates can now view total item counts in a purchase order.

Purchase order details in the Receiving app showing the item count and a scan field
Purchase order details in the Receiving app showing the item count and a scan field

Receiving

Hide Completed Items

Store associates can now hide the item with all inventory received or completed. This feature is crucial for users dealing with large and complex POs, as it significantly improves their ability to manage and track received items.

Completed items hidden from the receiving list, in the HotWax Commerce November and December 2023 release
Scanning a QR code on a phone to open a picklist on a tablet, in the HotWax Commerce November and December 2023 release
Fulfillment

Scan QR Code to open Picklist


Pickers can now effortlessly scan QR codes in the Fulfillment app, instantly accessing their respective picklists in the picking app.

 

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Fulfillment

COD Orders

Store associates will now see a warning chip for Cash On Delivery orders to ensure payments are received before fulfilling orders.

Order details for a cash on delivery order, in the HotWax Commerce November and December 2023 release
Order details for a cash on delivery order, in the HotWax Commerce November and December 2023 release

Fulfillment

Shipping Label Error

Store associates can now also view shipping label errors on the In Progress orders tab, so that they only pack orders after resolving the errors, minimizing their efforts and increasing productivity.

Shipping label error message for an invalid recipient address, in the HotWax Commerce November and December 2023 release
Shipping label error message for an invalid recipient address, in the HotWax Commerce November and December 2023 release
Launched Facility Management App
Facility

Facility Management App


Introducing Facility Management App to streamline the facility creation and management process.

 

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