Product updates

June 2023

Monthly product notes for retail operators, implementation teams, and leaders who need the outcome first and the technical detail one click away.

Product Update

Moving Order Items from the Brokering to the Backorder Queue

June 27, 2023

HotWax Commerce manages the available inventory for retailers and then routes the online orders to optimal fulfillment locations. The system reads the inventory data from the retailer's Inventory Management System (IMS)/ Warehouse Management System (WMS) and communicates it to eC...

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Product Update

Re-Send Ready-for-Pickup Notification

June 27, 2023

The store fulfillment team relies on the BOPIS Fulfillment App to efficiently manage pick, pack, and handover processes for store pick-up orders. Once...

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Product Update

View Complete Status for Purchase Orders

June 27, 2023

In warehouses and mini-fulfillment centers, the stock team relies on the Inventory Receiving App to receive Purchase Orders. However, in certain insta...

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Product Update

Launched Reroute Fulfillment App

June 27, 2023

When customers place Buy Online Pick-Up In-Store (BOPIS) orders, they expect prompt fulfillment of their pick-up orders. However, during peak hours or...

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Product Update

Choose Preferred Product Identifiers

June 27, 2023

Employees may prefer different identifiers based on the department they belong to. For example, store associates may use product SKUs to verify receiv...

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Product Update

Single-Brand Stores as Pick-Up Locations for Partner Brands

June 27, 2023

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Product Update

Sort Pick-Up Locations on PDP based on Distance from the Customer’s Location

June 27, 2023

To see pick-up locations on the PDP, customers are asked to input either of the following:

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Product Update

Access Detailed Purchase Order Item History

June 27, 2023

In HotWax Commerce, Arrival Date and inventory count within Purchase Orders play a crucial role in determining product pre-order listings, delistings,...

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Product Update

Enhancing Shipping Error Visibility

June 27, 2023

When HotWax Commerce routes an online order to a fulfillment location, the fulfillment team picks, packs, and ships the orders. In the process of ship...

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Product Update

Easily Connect New Shopify Sites

June 27, 2023

When retailers launch a new Shopify website, they need to configure it in the HotWax Commerce OMS to process their eCommerce orders. Before this updat...

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