Product updates

October 2025

Monthly product notes for retail operators, implementation teams, and leaders who need the outcome first and the technical detail one click away.

Product Update

Improved Product Updates from Shopify

October 30, 2025

1. Background: How product sync worked before Previously, HotWax provided two separate jobs to sync your Shopify catalog into HotWax: one for newly created products and another for recently updated products. These were kept separate to maintain performance.

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Product Update

BOPIS App Performance Improvements

October 30, 2025

What’s improved • Accurate data on the open and packed tabs: Orders are now displayed more accurately in the Open, Packed, and Completed tabs, ensurin...

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Product Update

Support for Orphan Returns from Shopify

October 2, 2025

Shopify recently rolled out blind returns that allows retailers to capture returns from customers even if they don’t have a reference order. To suppor...

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