Product Releases: September 2025

App Suite

Improved Facility Selector

Retailers can now search for facilities and view their full names in the facility selector across all HotWax apps, making facility switching more intuitive and efficient.

OMS

Support for GraphQL Admin API for Tags

The fetching and updating of tags for products, orders, customers, and draft orders from HotWax OMS to Shopify has been moved from Shopify’s REST Products API to Shopify’s GraphQL Admin API.

OMS

Custom Validation for Instant Approval

Retailers can now configure instant approval with custom validation while syncing orders from Shopify, allowing approvals based on the product store configuration.

Order Routing App

Introducing Broken Style Sorting

Routing now includes a sorting option that considers partial style availability. Facilities with only some variants of a style can be prioritized when allocating orders.

Read update

Fulfillment App

Display of Order Payment Preferences

The Order Details page has been updated to include all payment preferences associated with an order, making it easier to review payment information.

Users App

Facility Association Overview for Users

The Users App now displays the number of facilities a picker is associated with. For admin users, the full list of associated facilities is visible with the option to add or remove associations.