June 2023

HotWax Commerce reads and analyzes Purchase Orders (PO) to display eligible pre-order items on Shopify. Once pre-orders ...

The Buy Online Return In Store (BORIS) feature now enables customers to return online purchases at physical retail store...

Picklists play a vital role in providing essential details such as inventory SKUs, quantities, and locations. They serve...

HotWax Commerce is relied upon by enterprise customers for accurately processing order details, routing orders, and gene...

Periodically, HotWax Commerce analyzes future inventory from open Purchase Order (PO) items to decide the pre-order elig...

HotWax Commerce downloads orders from Shopify, routes them to an optimal fulfillment location, and updates the order ful...

Date formats vary from country to country. When creating Purchase Orders, Shopify retailers prefer to follow date format...

The HotWax Commerce Order Management System routes all incoming eCommerce orders to a retailer’s optimal fulfillment loc...

When a sales order is downloaded in HotWax Commerce, Purchase Order inventory is automatically allocated to that sales o...

HotWax Commerce manages the available inventory for retailers and then routes the online orders to optimal fulfillment l...

The store fulfillment team relies on the BOPIS Fulfillment App to efficiently manage pick, pack, and handover processes ...

In warehouses and mini-fulfillment centers, the stock team relies on the Inventory Receiving App to receive Purchase Ord...

When customers place Buy Online Pick-Up In-Store (BOPIS) orders, they expect prompt fulfillment of their pick-up orders....

Employees may prefer different identifiers based on the department they belong to. For example, store associates may use...

To see pick-up locations on the PDP, customers are asked to input either of the following:

In HotWax Commerce, Arrival Date and inventory count within Purchase Orders play a crucial role in determining product p...

When HotWax Commerce routes an online order to a fulfillment location, the fulfillment team picks, packs, and ships the ...

When retailers launch a new Shopify website, they need to configure it in the HotWax Commerce OMS to process their eComm...

Previously, multiple different jobs were run in HotWax Commerce for delisting products from Pre-Orders and listing Backo...

The strategy of managing multiple warehouse locations varies a great deal from retailer to retailer. Inventory in wareho...

Merchandisers can now save their frequently used CSV file mappings within the Import App. Custom mappings can be used co...

To help offer a plug and play experience, HotWax Commerce OMS leverages Shopify for all product data. Shopify becomes, w...

Shopify retailers can now subscribe to Shopify webhook topics to receive notifications about any events within their Sho...

When retailers are using their own custom built BOPIS Fulfillment App instead of HotWax Commerce BOPIS Fulfillment App, ...

HotWax Commerce reads and analyzes Purchase Orders to display eligible pre-order items on Shopify. Merchandisers often m...

When customers reach out to Customer Service Representatives (CSRs) to place their online orders, the CSRs create draft ...

Store hours can vary during the week, but static store hours on the Product Detail Page (PDP) can be misleading and set ...

The operations team utilizes HotWax Commerce’s Job Manager App to schedule jobs that synchronize orders, inventory, and ...

Usually, customers have a preferred pick-up location for their BOPIS orders. Customers shouldn't have to select the same...

Retailers can take as long as six months to ship pre-order products to customers. During this long waiting period, custo...

To help our customers optimize order fulfillment and ensure no Shopify orders are missed, HotWax Commerce is excited to ...

HotWax Commerce provides merchants with a suite of Enterprise User Apps to ensure seamless omnichannel operations such a...

One of the top priorities for any modern brand is providing the best possible customer experience. In addition to an ube...

HotWax Commerce uses scheduled jobs to create, update, and delete products and orders, allowing for real-time, accurate ...

Customer service representatives occasionally need to bypass the brokering, picking, and packing process and do same day...

On average, 30% of fashion retail sales return to the retailer as customer returns.

In HotWax Commerce, the Product Store represents a collection of configurations that can be applied to one or multiple S...

Shopify retailers face the challenge of managing multiple orders daily across various channels, including brick-and-mort...

In an effort to minimize shipping costs, retailers can group multiple orders for one customer and send them as one shipm...

Merchandisers sometimes manually filter out their warehouse inventory to keep some inventory for other channels before e...

As merchants accept pre-orders on the future inventory, the pre-order products have zero inventory in HotWax Commerce as...

Merchandisers may choose to upload purchase orders in HotWax Commerce Import App manually. Previously, merchandisers cou...

When a purchase order is edited in a merchant's procurement system with new items, they previously had to download the e...

Retailers operating in multiple countries often have remote operations teams dispersed across various regions and time z...

Stock associates rely on the HotWax Commerce Inventory Cycle Count App to perform regular inventory cycle counts at stor...

Stockkeepers use HotWax Commerce's Receiving App to receive scheduled shipments at brick-and-mortar stores. Once the inv...